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Tom Henschel
408 Reviews
Path of least resistance! You need anything in your car buying experience I will be there to help. If credit is challenged I will help guide you down the correct path to make a well informed decision. I'm responsible to make sure all loans get funded so customers can enjoy their purchase without the extra headaches.
Read moreDealership Experience
11 yrs, 2 mos
Industry Experience
15 yrs, 4 mos
Specialties & Trainings
Zurich Certified
Customer Service
Finance Director
408 Reviews
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408 Reviews of Tom Henschel
January 07, 2023
A very easy friendly dealership They care about you and want you to be happy want you to be happy More
by BR1
Verified CustomerOther Employees Tagged: Paul Ciardiello, Jesse Broadway , Bob Bradbury, Lily Medina, J D
January 05, 2023
Absolute perfection! ! Scott and Tom exceeded all expectations,professionalism kindness, and consideration above par bravo guys!!! Wouldn’t buy a car from anyone else😊 ! Scott and Tom exceeded all expectations,professionalism kindness, and consideration above par bravo guys!!! Wouldn’t buy a car from anyone else😊 More
by BLUEBIRDDOWD
Other Employees Tagged: Sean Lumibao , Scott Hess, Nicole Marden
December 30, 2022
Everyone was so helpful and attentive. We never felt pressured and they answered all of our questions. They explained everything to us in a way that was easy to understand. We never felt pressured and they answered all of our questions. They explained everything to us in a way that was easy to understand. More
by LAURATORRES83
Other Employees Tagged: Dave Sambad , Abraham Contreras, Mario Vazquez
December 28, 2022
Thank you to Scott for taking such good care of us and finding a car for us despite some availability issues. You really did the un-do-able! We are loving our new HRV and we appreciate all your help and h finding a car for us despite some availability issues. You really did the un-do-able! We are loving our new HRV and we appreciate all your help and hard work. Shawn went above and beyond to make sure that we were able to get all of our wants and needs met while being courteous and speedy with our paperwork getting the process done in good time and thoroughly. He had a great attitude and did an exemplary job. We are extremely grateful for his help, diligence and attention to detail. Outstanding customer service experience. More
by sonomahorowitz
Other Employees Tagged: Sean Lumibao , Scott Hess
December 09, 2022
Thank you to Scott for taking such good care of us and finding a car for us despite some availability issues. You really did the un-do-able! We love our new HRV and appreciate all your help and hard work. finding a car for us despite some availability issues. You really did the un-do-able! We love our new HRV and appreciate all your help and hard work. Shawn went above and beyond to make sure that we could get all of our wants and needs met while being courteous and speedy with our paperwork getting the process done in good time and thoroughly. He had a great attitude and did an exemplary job. We are extremely grateful for his help, diligence, and attention to detail. Outstanding customer service experience. More
by sonomahorowitz
Other Employees Tagged: Sean Lumibao , Scott Hess, Mario Vazquez
November 08, 2022
So I had two big issues with the service department at Manly. First of all, their customer service was not good at all. Second, the top of my car had been scratched. The sales team finally called us back Manly. First of all, their customer service was not good at all. Second, the top of my car had been scratched. The sales team finally called us back in and were able to fix my car and get the scratches out. Their customer service was great. They were all friendly and very helpful. Hopefully the service department steps up their game and match the customer service that the sales team provides. More
by EVA.THERIOT9913
Other Employees Tagged: Sean Lumibao, Denise Rice, Shyla Saxton , Brian Dorsey, Nicole Marden, Paul Remollino
October 29, 2022
I had a real big smile on my face when I drove my brand new car off the lot thank u so much😀😀😀😀😀 new car off the lot thank u so much😀😀😀😀😀 More
by VANESSAWALLS29
Other Employees Tagged: Sean Lumibao , Scott Hess
October 27, 2022
Tom, Gary & Scott went above and beyond to fix the issues I had with the car i bought. Scott helped explain/set up everything for my new car and simplified everything with the paperwork process which I reall I had with the car i bought. Scott helped explain/set up everything for my new car and simplified everything with the paperwork process which I really appreciated. Tom & Gary went to great lengths to make sure I was taken care of and I couldn’t be happier with the car in my driveway. Thank you guys for making things right and making it an enjoyable process. I’m so grateful! More
by SYDNIEKERSTON
Other Employees Tagged: Scott Hess
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