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Tom Kirkpatrick
Tom Kirkpatrick at Toyota of Scranton
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Tom Kirkpatrick | Page 3

Head Service Technician

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
96 Reviews
4.9

96 Reviews

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96 Reviews of Tom Kirkpatrick

August 28, 2022

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Employee Rating

Excellent service every time at Toyota of Scranton. Very professional in their interaction with customers. More

by MVCRUCIANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kacie Kuchinskas

Helpful
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Aug 29, 2022

Toyota of Scranton responded

MVCRUCIANI, Thank you for taking the time to let us know about your recent service visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 26, 2022

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Employee Rating

Very knowledgeable and easy to work with. He answered all my questions and made sure all of my issues were handeled. More

by DVALENTI0417
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, David Grieco

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Aug 26, 2022

Toyota of Scranton responded

DVALENTI0417, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 26, 2022

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Employee Rating

Toyota of Scranton was a joy to work with as always. They were prompt efficient and extremely knowledgeable. More

by CRICHARDS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow, David Grieco, james Brown , Travis Langlois, Curt Manck, Justyn Richards

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Aug 29, 2022

Toyota of Scranton responded

CRICHARDS80, Thank you for taking the time to let us know about your recent visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 22, 2022

Dealership Rating
Employee Rating

Very good service, as usual! There’s never been an issue, and if there were, I’m sure they’d make it right. More

by JRSHERIDAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow, David Grieco, james Brown , Travis Langlois, Curt Manck

Helpful
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Jul 22, 2022

Toyota of Scranton responded

JRSHERIDAN3, Thank you for taking the time to share your thoughts regarding your recent SERVICE experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 19, 2022

Dealership Rating
Employee Rating

Toyota of scranton is a good place and they have a good service. Very nice More

by YESILOVEGOD27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow, David Grieco, james Brown , Alyssa Esteras, Travis Langlois, Curt Manck

Helpful
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Jul 19, 2022

Toyota of Scranton responded

YESILOVEGOD27, Thank you for taking the time to share your thoughts regarding your recent SERVICE experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

May 18, 2022

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Employee Rating

Toyota of Scranton is a very great Toyota dealership that I would recommend any buyer looking for a car. More

by ALLENLOYOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow, David Grieco, james Brown , Alyssa Esteras, Travis Langlois, Curt Manck

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May 19, 2022

Toyota of Scranton responded

Allen Loyola, Thank you for your recommendation and 5 star rating. The entire team appreciates you. We are delighted you had an outstanding experience and we value your friendship. All the best, MJ Preno Vice President of Guest Experience

May 12, 2022

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Employee Rating

Love getting my car fixed here because they are quick and professional through out your visit, plus they have a snack counter. More

by koot8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Esteras

Helpful
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May 12, 2022

Toyota of Scranton responded

koot8, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 09, 2022

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Employee Rating

Extremely helpful employees and great service. I would 100% recommend getting any service, regular maintenance or parts here. Glad to support the business More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow, David Grieco, james Brown , Alyssa Esteras, Travis Langlois, Curt Manck

Helpful
Report | Print
May 09, 2022

Toyota of Scranton responded

Dom, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 05, 2022

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Employee Rating

Toyota Scranton is one of the best dealerships I’ve ever been to they have great customer service and really know how to make people feel welcome and not overburden. More

by Jake H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: james Brown , Curt Manck, Daniel DeJesus

Helpful
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May 06, 2022

Toyota of Scranton responded

Jake H, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 03, 2022

Dealership Rating
Employee Rating

Great staff. Always prompt with getting my car repaired. They always communicate what they are going to do and how long it will take. Love those guys!!! More

by PMEDIC673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow, David Grieco, james Brown , Alyssa Esteras, Travis Langlois, Curt Manck, Steven

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May 04, 2022

Toyota of Scranton responded

PMEDIC673, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

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