Tom Laigaie | Page 3

I have wanted a Toyota Sequoia for three years and I finally decided to pursue it. Throughout the journey of purchasing, I had the absolute best experience with Arthur and Sloan Toyota of Glenside. Unli finally decided to pursue it. Throughout the journey of purchasing, I had the absolute best experience with Arthur and Sloan Toyota of Glenside. Unlike others, they were very friendly, very helpful, and genuine. I asked Arthur for a photo of the vehicle when it arrived at the lot and he went above and beyond to take a video of it while it was being prepped. I worked with two other dealerships throughout my search and my experience with those dealerships was unmatched to that of Arthur and Sloane Toyota of Glenside. I would highly recommend anyone looking for a Toyota to reach out to Arthur and the rest of his team. They are simply best in class. More

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The experience with Sloane Toyota, Brandi and the gentleman who took care of the leasing process were all wonderful. So helpful and so patient! Would highly recommend them!! gentleman who took care of the leasing process were all wonderful. So helpful and so patient! Would highly recommend them!! More

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Very happy with purchase experience. No pressure. Leonid great to work with. Repeat customer. Recommend. No pressure. Leonid great to work with. Repeat customer. Recommend. More

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Arthur was wonderful at keeping me informed and prepared to come in! And bill did amazing at making the process as smooth as possible, would definitely recommend! to come in! And bill did amazing at making the process as smooth as possible, would definitely recommend! More

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We had a really good experience with this dealership, especially since this was our first time ordering a vehicle rather than buying one off the lot. From the reservation stage, Rob Fox (our sales person especially since this was our first time ordering a vehicle rather than buying one off the lot. From the reservation stage, Rob Fox (our sales person) took the time to understand what we were looking for and explained the process, without any pressure. After placing the order, we received regular updates on the status, which helped set expectations during the wait. When the car finally arrived, the showroom experience was smooth and well organized, and delivery day was as smooth. Financing was also straightforward. The finance manager walked us through the paperwork, explained the options clearly, and made sure we were comfortable before signing anything. There were no surprises, which we really appreciated. Overall, the entire process—from reservation and ordering to financing and delivery—was easy and stress-free. We’re very happy with the car and would definitely recommend this dealership to anyone looking for a straightforward and honest buying experience. More

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Arthur was kind, though, and true professional Sloan car salesmen. This is the 3rd vehicle we hive purchased from Sloan of Glenside. salesmen. This is the 3rd vehicle we hive purchased from Sloan of Glenside. More

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I visited Sloane Toyota on a referral from a satisfied customer. The staff was pleasant and responsive to my needs, and I am now the happy driver of a Toyota RAV4. customer. The staff was pleasant and responsive to my needs, and I am now the happy driver of a Toyota RAV4. More

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This dealership was very professional and quick to respond to our needs. Would definitely recommend going here for impeccable service. respond to our needs. Would definitely recommend going here for impeccable service. More

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Arthur was a pleasure to deal with. He was very cordial, helpful and knowledgeable. Great guy He was very cordial, helpful and knowledgeable. Great guy More

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We walked into the new car building after walking around outside for a bit, we were not greeted nor asked if we needed anything. I stood in the middle of the lobby and asked “does anyone want to sell a car? outside for a bit, we were not greeted nor asked if we needed anything. I stood in the middle of the lobby and asked “does anyone want to sell a car?”. definitely not something I was expecting to ask walking into a dealership….one female worker stated “no not me”… Older gentleman in the first cubicle to the right helped and explained if it’s a used car I’m interested in, to go to the other building. We walk to the used car building and walked in… after a few moments I was greeted by Mr William Maiden who immediately stood up and started walking over to us. He was the only person in the used car building to greet us. Mr Maidens polite candor and kind spirit was the reason we continued with the sale, knowing the commission is going to him. I will say, I won’t recommend people to go to the store unless to work with Mr Maiden. The payment process was smooth, but that’s something you want to run as smooth as possible as the dealer. Recommendation- coaching on customer service approach and awareness More

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