Tom Liddle | Page 6

6th car bought from this dealership 6th car! Doesn't that say it all? I think this dealership is great! There is no high pressure sales tactics. Mark Atkinson is amazing. He took a lot o 6th car! Doesn't that say it all? I think this dealership is great! There is no high pressure sales tactics. Mark Atkinson is amazing. He took a lot of time showing me all the great gadgets my new car has. I refer people to this dealership whenever possible. I also love the service department. I go to them with all of my service needs. More

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Great experience with North End Mazda! I worked with Mark Atkinson and he was phenomenal! The sales process was no pressure, he spent a ton of time answering questions about the vehicles I I worked with Mark Atkinson and he was phenomenal! The sales process was no pressure, he spent a ton of time answering questions about the vehicles I was interested in, and took us through the entire process. His focus was totally on customer satisfaction. i would highly recommend Mark and I love my CX-5! More

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Great Experience Phenomenal customer service! From the moment we walked in until we drove away in our car, we were met with one great experience after another. M Phenomenal customer service! From the moment we walked in until we drove away in our car, we were met with one great experience after another. Mark was tied up with another customer so a female office staff member got us the keys and set us up for our first test drive. She was knowledgeable and polite. On returning, Mark was also extremely knowledgeable. And just a very straight up guy. Gave us a list of prices for all the cars on the lot to show us that there was complete transparency with pricing, they’ve gone away from the haggling, and list their best price per vehicle. I found the prices to be fair, and after some online research, seemed to be in line with other car dealerships. At no point did we feel rushed forced or pressured in any capacity. They answered questions and gave us the space and freedom to drive multiple cars and have private discussions about what we thought. They took care of all the heavy lifting with paperwork, applying for the financing, and registering the vehicle once we committed to the purchase. He even provided the price for our trade-in even though it wasn’t available that day. Mark walked us through the many options that came on the car, and was patient and thorough. I highly recommend him for any sales needs, along with the finance department for their quick and efficient turnaround on the paperwork and loan processing. Overall, a fantastic experience, and I look forward to dealing with them in the future. More

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Awesome! The experience was exceptional! Easy to work with and would refer my friends! Love my 2019 CX9 GT! Thank You Mark, Jason, Matt and Tom for all you h The experience was exceptional! Easy to work with and would refer my friends! Love my 2019 CX9 GT! Thank You Mark, Jason, Matt and Tom for all you help! More

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Great experience Rob Laflamme was very virtuous and hard working. He worked to get me what I want with a good rate. Thanks!! I will be shopping here in the future. Rob Laflamme was very virtuous and hard working. He worked to get me what I want with a good rate. Thanks!! I will be shopping here in the future. More

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Great Service & No Hassle It was my first time buying a car from North End Mazda. Our sales representative was Mark Atkinson and he was absolutely great. I felt truly welcomed It was my first time buying a car from North End Mazda. Our sales representative was Mark Atkinson and he was absolutely great. I felt truly welcomed and comfortable when it came to looking at different cars. Mark answered any questions or any concerns with us with full transparency about the pros and cons with each car. He was super knowledgeable about any car questions we had and above all, very friendly and truly about his customers. Ended up buying a used Mazda 3 and he made sure that I knew every in-and-out with the car before driving away. When Mark found out that a latch in the console was broken, he immediately worked with the service team to fix the latch within 24 hours- incredible service! I truly appreciate the hard work, dedication and immediacy of the North End team. It was great learning and working with Mark and the team at North End. I would totally recommend North End Mazda for anyone looking for a no hassle car buying experience with a staff that truly is for their clients. Thank you again! -AJ More

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Professional & Trustworthy dealership This is my second purchase at this dealership and both experiences have been top notch. Frank Lajoie has been my sales person both times. He is very This is my second purchase at this dealership and both experiences have been top notch. Frank Lajoie has been my sales person both times. He is very knowledgeable and no high pressure sales. What I like about this dealership is they don't play the normal games like let me get the finance manager or let's talk to the general manger to get that price, Done honest and up front with your sales person. Subaru as a car speaks for itself, but it is well worth the hour plus drive for me to get the professionalism and level of customer service that North End delivers. That's what makes this dealership a level above the rest. More

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Best experience at a dealership so far! I have been shopping for a new vehicle for months. I have visited several dealerships, and got easily discouraged at how pushy sales people are, and h I have been shopping for a new vehicle for months. I have visited several dealerships, and got easily discouraged at how pushy sales people are, and how little they actually listen. That was of course, until I went to North End Mazda and had Dakota for our sales person. He is super knowledgeable and definitely a no pressure sales guy. He made things so super easy. It was like night and day compared to other dealerships. Best experience I have ever had at a dealership in my 34 years. Tom made things super easy on the finance side, got me the best rate and even registered the car and took care of the insurance! Jason got us all set with plates and got us driving off the lot quickly! I am a fist time Mazda owner, and I am loving my new vehicle so far. I am sure I will be back for future purchases!! More

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New Mazda CX-5 We could not be happier with the experience we had at North End Mazda. Having had several negative car buying experiences at other dealerships, we wer We could not be happier with the experience we had at North End Mazda. Having had several negative car buying experiences at other dealerships, we were dreading having to go car shopping again. We decided to check out the CX-5 after seeing positive reviews online, and were very lucky to have found Dakota. He let us shop hassle free, and when we were ready to make a purchase Dakota, Jason, and Tom walked us through the process and explained everything, every step of the way. It was clearly their primary intention to make sure that we were happy with our decision, and that we were comfortable and informed through the entire purchase. I'd recommend coming to talk to them if you are even remotely interested in a Mazda. More

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Awesome !! Mark Atkinson was awesome to deal with. Professional , very through in showing me all the bells and whistles ! ESy rondo business with. ! Would r Mark Atkinson was awesome to deal with. Professional , very through in showing me all the bells and whistles ! ESy rondo business with. ! Would recommend him as one of the top sales people. More

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