Tom Lough | Page 5

Excellent, especially under a time of stress We could not have been blessed with a better sales person than Jim McConville. Our Sportage was not repairable. It was 16 years old and we were the We could not have been blessed with a better sales person than Jim McConville. Our Sportage was not repairable. It was 16 years old and we were the original owners. It was a great car, but we were forced to replace it. Jim was wonderful. He was warm, welcoming, understanding, patient and willing to do whatever he had to do to help us out. We gathered the information he gave us, made an appointment for the next day to test drive the Sorento that we both liked. It was a difficult time for us since we were not expecting to have to purchase a car at all, let alone during the time of a health crisis. The dealership was very respectful of the health guidelines and everyone was doing their best to take care of their customers needs. It was an amazing experience during a very stressful time, and yes we took home the beautiful Sorento.! Thank you to Jim and to Halleen Kia for employing such an outstanding gentleman.\\ Tom & Diane Tenwick More

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I have been leasing and purchasing vehicles from here for 6 years now and I have never ever had a bad experience!!! Brian is extremely helpful! I already recommend Brian and Halleen Kia to all of my family a 6 years now and I have never ever had a bad experience!!! Brian is extremely helpful! I already recommend Brian and Halleen Kia to all of my family and friends! My mom even got her two souls from there too! More

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This is my 7th car from Halleen. Trust, cost and integrity. That’s why I come back. If you need a vehicle I highly recommend going to Halleen ad find Martial! integrity. That’s why I come back. If you need a vehicle I highly recommend going to Halleen ad find Martial! More

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Jim went above and beyond we did everything in my way and he did not hesitate to my special circumstances. Best dealer ever. Honest too he did not hesitate to my special circumstances. Best dealer ever. Honest too More

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Everyone is friendly and helpful. The service areas are very clean. Appointment made online and they were there waiting for me. All service done to my expectation! very clean. Appointment made online and they were there waiting for me. All service done to my expectation! More

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Very easy to deal with! Would definitely do business with again in the future! Kim was very genuine and Matt in finance is a great person as well. I had some questions before making a large purchase there, again in the future! Kim was very genuine and Matt in finance is a great person as well. I had some questions before making a large purchase there, and he throughly went over and eliminated any questions I had before comfortably moving forward. Thank you! More

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I love it never have any issues at al everyone is very friendly they are all about the customer i feel very welcome when i go in. friendly they are all about the customer i feel very welcome when i go in. More

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Excellent customer service The entire process was so easy and quick. Everything was laid out for me, all I had to do was walk in and sign. They’re definitely a trustworthy group The entire process was so easy and quick. Everything was laid out for me, all I had to do was walk in and sign. They’re definitely a trustworthy group of people that only want to please their customer. It honestly makes me look forward to purchasing another vehicle in the future! More

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I did not have to wait at all they took me immediately very nice young man I believe he said it was his first week. He is a keeper Quick to serve And job well done! Thank you very nice young man I believe he said it was his first week. He is a keeper Quick to serve And job well done! Thank you More

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First time going there because I had some recalls and decided to have my yearly maintenance done. I purchased the works package and asked them to do an alignment. First impressions are huge and this deal decided to have my yearly maintenance done. I purchased the works package and asked them to do an alignment. First impressions are huge and this dealership failed. They didn’t meet the scheduled time frames and didn’t do the alignment right. I was told to come pick up my car because it was ready and I still waited an hour after getting there because the car was on the alignment machine even though they had my car all day. Then as I drove off the car was still out of alignment so I called immediately and they told me to bring it back the next day. So I dropped off my car at 7:30am for my car not to be finished until 4pm tying my time up for yet a second day. I asked for a manager to call me and didn’t receive a call from management until two days later. Horrible experience I would not recommend this dealership at all!!! More

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