Tom Lowther

Part was ordered on prior visit and was told they were going to call to schedule service when the part arrived. Weeks went by and no call, I had to call myself to find out if part had arrived. Part was al going to call to schedule service when the part arrived. Weeks went by and no call, I had to call myself to find out if part had arrived. Part was already in the shop who knows for how long, person I talked to didn’t not know or by the tone of her voice she didn’t want to tell me the part had been there for a while already, because I dont believe she doesn’t have visibility on that. Also, you guys needed “proof of funds” from my insurance payment and thats fine, but why did I find out about this after the 3 hours I waited for my car, Im sure this is a common thing you guys need so it would’ve been nice to know this at the beginning of service so I could’ve arranged my day. More

by Eladio G Verified Customer Verified Customer

Report | Print

I was able to get my car in for a tire check without an appointment, and as it turned out free of charge. Heiser service is always quality and accomodating. appointment, and as it turned out free of charge. Heiser service is always quality and accomodating. More

by ELLYNKAY Verified Customer Verified Customer

Report | Print

Great job and the video was a nice touch of the service. Will be coming back Will be coming back More

by NIGEL0234 Verified Customer Verified Customer

Report | Print

Unfortunately, online scheduling was not working and I really didn't have an appointment on the books when I showed up. Service team, Tom was able to fit me in anyway. really didn't have an appointment on the books when I showed up. Service team, Tom was able to fit me in anyway. More

by BBAHR0 Verified Customer Verified Customer

Report | Print

Was a great experience working with Tom and his colleagues. Comfortable setting and efficient service. colleagues. Comfortable setting and efficient service. More

by DOUG@UNIVERSAL-WELDING.COM Verified Customer Verified Customer

Report | Print

Tom and Terence were very helpful and diagnosing the issues and communicating the cost with my car. issues and communicating the cost with my car. More

by TIM_JOHN90 Verified Customer Verified Customer

Report | Print

Very good attention and efficient service They took less than the estimated time and I liked that less than the estimated time and I liked that More

by marianamarisol1018 Verified Customer Verified Customer

Report | Print

My brakes, cabin filter, and oil were all replaced within a few hours. The video shared of my car explained all the repairs recommended and gave an overview of the parts that were still in good condition. Ov a few hours. The video shared of my car explained all the repairs recommended and gave an overview of the parts that were still in good condition. Overall a great experience! More

Report | Print

Nice nice nice and nice nice thank you thank you thank you thank you thank you you thank you thank you More

by emanzuck4444jr Verified Customer Verified Customer

Report | Print

Did a good job, was done in less than one hour. Did good work! Thanks Did good work! Thanks More

by MVEY Verified Customer Verified Customer

Report | Print