Tom Pardo | Page 5

I had my RAV4 in for service at Phillips Toyota yesterday. I’ve been in The Villages over 3 years and have been servicing my car there. While I was waiting I received a text message from their sale yesterday. I’ve been in The Villages over 3 years and have been servicing my car there. While I was waiting I received a text message from their sales dept if I was interested in trading my car in. They gave me a price range of what my car was worth. I responded with a figure that was higher and they accepted it. I met with Senior Sales Associate Shawn Ismani who made the process seamless. He was knowledgeable, polite, kind, listened to my needs and made the transaction happen. Shawn made this an overall fun experience. He turned me over to their financial manager Tom Pardo. Tom was such a pleasure to deal with. Knowledgeable, kind, answered all my questions. What a wonderful experience this was from start to finish. I am happy to be a part of the Phillips Toyota Family now. More

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I came there to have my 2022 4runner serviced, while looking at new cars, I met George Bonafede, a salesman, he said my 2022 model had great value ane he could put me in a 2025 4runner and save me money looking at new cars, I met George Bonafede, a salesman, he said my 2022 model had great value ane he could put me in a 2025 4runner and save me money,after showing all the numbers, it was a no brainer, I bought an awesome new black 4runner SR5, George was amazing, no pressure, just gave me the facts and let me decide, Mr Pardo in finance was equally as good, explaining everything and making the process very simple, Phillips is a great dealer with awesome people working there. More

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Brought my vehicle in for service very efficient and time management I was in and out in less than two hours, which is shocking because normally you will wait for a long time just for an oil and fluid change management I was in and out in less than two hours, which is shocking because normally you will wait for a long time just for an oil and fluid changes. Highly recommended I go see Bryan for your Service Advisor More

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I have an 2004 Ford truck and a 1997 Toyota Avalon. I have a private owner to buy my '97 Avalon. I was interested in eventually upgrading both vehicles, but the car right away. I went to a Ford dealers I have a private owner to buy my '97 Avalon. I was interested in eventually upgrading both vehicles, but the car right away. I went to a Ford dealership first, but they had no options for a gently used car. At Philips Toyota, I worked with the salesman Jamie Reed. He was very knowledgeable, non pushy, polite and patient. Although I owned an older Avalon, I wasn't sure exactly what car I wanted. He showed me 3 different vehicles and I test drove all 3. The 2020 Avalon was a dream to drive! No road noise, smooth ride, fantastic safety features, just perfect! I put a small deposit down and wanted to think about it overnight. The next day I went back and bought the Avalon. Tom Prado helped me close the deal and he is also a wonderful pleasure to work with! Then I looked at the Toyota trucks. They have an awesome deal on a brand new 2024 Toyota Tacoma. After I sell my '97 Avalon, I will return to Philips Toyota for a Tacoma. I have never had such a fun, exciting yet serious experience at a vehicle dealership in my life. They are truly quality and experienced people who work at Philips Toyota. I have and will recommend them to my friends and anyone who will listen! If you or anyone you know needs (wants) to buy a vehicle, please give Philips Toyota a try! I know I'm going back!! More

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Everyone I talked to was GREAT! and Professional. Very smooth process for me to do my trade in. and Professional. Very smooth process for me to do my trade in. More

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Excellent customer service! All staff made buyers feel welcome and cared for, from car service staff to sales and finance staff. Compliments to Tyler, Steve and Tom for exempl All staff made buyers feel welcome and cared for, from car service staff to sales and finance staff. Compliments to Tyler, Steve and Tom for exemplary, professional work. This is my second purchase experience with this dealership having helped a friend purchase a vehicle here in the last few months and I would give this dealership a consistent five star rating! More

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Bought 6 toyotas from them all because of their outstanding sales representative Bryan Perez, their fantastic finance advisors and their professional service department. They go above and beyond t outstanding sales representative Bryan Perez, their fantastic finance advisors and their professional service department. They go above and beyond to make the customer happy and really appreciated. More

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Car buying made fun for the first time. Our salesman George Bonafede was awesome - knowledgeable, NO pressure and thorough. Tom Pardo in finance was exceptional and kind. We thought the Our salesman George Bonafede was awesome - knowledgeable, NO pressure and thorough. Tom Pardo in finance was exceptional and kind. We thought the process was easy and very fair. We LOVE our new truck and this will be the very first place we go for our next vehicle. Thank You! More

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Great deal from Chick. A great place to shop… I even drove 40 minutes past my dealership 5 minutes away. A great place to shop… I even drove 40 minutes past my dealership 5 minutes away. More

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Ryan King is the best very honest and straight forward, he made car buying seamless. Will continue buying from him in the future. he made car buying seamless. Will continue buying from him in the future. More

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