Tom Stancil
Tom Stancil at Ken Ganley Ford Norton
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Tom Stancil | Page 2

Commercial Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
71 Reviews

I started in the car business as a 21 year old kid not knowing what I wanted to with my life and decided to sell cars during summer break. As I gained experience, I learned quickly that the best way to become successful in the car business is to help customers through the stressful process and make a friend. I take pride in having a loyal repeat and referral customer base that put their trust in me to treat them fairly while sharing a mutual respect. My customer service does not end at the sale, if anything that is where it begins. As a Commercial Manager I'm in and out of the store quite often visiting local businesses and offering our #1 line of commercial trucks and vans. So please, give me a call so we can set a time to get together.

Dealership Experience

19 yrs, 8 mos

Industry Experience

27 yrs, 11 mos

Specialties & Trainings

Master Certified Commercial Account Manager

Master Certified Retail Sales Consultant

View more specialties & trainings
5.0

71 Reviews

Write a Review

71 Reviews of Tom Stancil

March 09, 2023

Dealership Rating
Employee Rating

Top shelf service organization. Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

January 20, 2023

Dealership Rating
Employee Rating

Great service department. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2022

Dealership Rating
Employee Rating

Ken Ganley goes out of their way to get my vehicle in for service in a very timely manner. More

by kevin.rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Kevin, and for taking the time to leave us this wonderful feedback!

March 23, 2022

Dealership Rating
Employee Rating

Super clean office. Friendly staff. Easy process. I highly recommend to all of my family and friends More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Ken Ganley Ford Norton responded

Matt, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Mar 25, 2022

Ken Ganley Ford Norton responded

Hi Matt, we're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 03, 2022

Dealership Rating
Employee Rating

Austin was great. He did his best to get me the best deal possible and explained everything to me as we went through the process. More

by JNEIDERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Fulton Benya , Austin Temsey, Mike Robinson

Mar 04, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Austin and our team here at Ken Ganley Ford.

March 01, 2022

Dealership Rating
Employee Rating

Great Purchasing experience from start to finish. I would definitely recommend using Tom Ganley Ford. More

by JEJOHNSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelby

Mar 01, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 10, 2022

Dealership Rating

Great customer service, very easy to deal with, fair printing. We would definitely use again. More

by RUSS22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback!

January 05, 2022

Dealership Rating
Employee Rating

I drive miles to Ken Ganley to purchase a carsimply I drive miles to Ken Ganley to purchase a car simply because of the professionalism that I receive at this Ford Dealer They are also kind, friendly More

by DVBT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelby

Jan 05, 2022

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Tom and Shelby had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford!

November 02, 2021

Dealership Rating
Employee Rating

The service technicians are friendly, knowledgeable and thoroughly explain everything, I recently had issue that caused me to be 30 minutes late for appointment and they took me right in no questions aske More

by DGHARBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Nov 02, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2021

Dealership Rating
Employee Rating

Tom Stancil was fantastic in assisting me with the whole process from start to finish when ordering my new 2022 King Ranch. I’ve never had such an easy, pain free experience at a dealership. More

by CHET6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Ken Ganley Ford Norton responded

Thank you for your feedback on your recent visit to Ken Ganley Ford. We're glad to hear that Tom was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new truck!

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