Tom Yerace
Tom Yerace at Ken Ganley Ford Parma

Tom Yerace | Page 12

General Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
126 Reviews
4.7

126 Reviews

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126 Reviews of Tom Yerace

April 15, 2021

Dealership Rating
Employee Rating

The best Ford dealership bar none, service is excellent, sales department is excellent, parts department is excellent all Ford Dealers need to emulate this dealership they are the diamond out of all the Gan More

by CJPERCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Apr 16, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 11, 2021

Dealership Rating
Employee Rating

Hands down the best customer service I’ve ever received!! Everyone was so nice. Went out of their way to explain everything to me!! Took extra time to go over everything that the Explorer has to offer. Even More

by nvelez1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell

Feb 11, 2021

Ken Ganley Ford Parma responded

We are so happy to hear about your positive experience & the great customer service that we provided to you! We hope that you enjoy your new Ford Explorer! And yes like you were told, please don't hesitate to contact us with any questions! We really appreciate your business!!

December 17, 2020

Dealership Rating
Employee Rating

Quickest and easiest car buying experience! AJ Bruno knows everything there is to know about ford products and truly cares about his customers wants and needs. The whole team values and respects custome More

by Daniellestringer545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Dan Overman, John Ruper, Matt Palffy , AJ Bruno, Danielle Stringer

Dec 19, 2020

Ken Ganley Ford Parma responded

Thank you, Danielle, we are very happy to hear that AJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2020

Dealership Rating
Employee Rating

I can't say enough good things about my experience in buying from Ganley! I got the BEST deal! I had the best sales consultant ever! Austin Simpson was awesome! A pleasure! He was so personable! Explaine More

by KFK1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Dan Overman, John Ruper, Matt Palffy, Austin Simpson , Ashley Neely, Nick Seminatore, Danielle Stringer

Sep 16, 2020

Ken Ganley Ford Parma responded

Kimberly, thank you for your feedback on your recent visit to Ganley Ford West. We're glad to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Escape!

September 01, 2020

Dealership Rating
Employee Rating

This dealership is the best’ Everyone is very helpful and knowledgeable! The staff even helps me set up my Ford pass account. I will bring all my cars here for repairs and maintenance. More

by Wardy916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Sep 01, 2020

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford West.

July 02, 2020

Dealership Rating
Employee Rating

Fantastic people working for the customer. They are always trying to get the customer the best possible deal for both their trade and the new car they want. More

by jrblack
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman , Nick Ferriuta

Jul 03, 2020

Ken Ganley Ford Parma responded

JR, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear C.J, Tom, and our team delivered such a great experience!

June 19, 2020

Dealership Rating
Employee Rating

Service department is rated the Best I have gone to !!!! I want to Thank the AAA Mechanics that worked on our 2014 Ford Fusion & 2020 Ford Fusion. They have done a Great Job. I also want to personally Thank More

by JASIMONSON74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Jun 19, 2020

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford West!

June 11, 2020

Dealership Rating
Employee Rating

Great service very friendly staff! Very pleased with my service, oil change and tire rotation. Didn’t wait long. I’ll be back! This is the 3rd car I’ve purchased from here. The service More

by JIMDAMRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely, Nick Seminatore, Brandon Taylor-Mitchell

Jun 12, 2020

Ken Ganley Ford Parma responded

Jim, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2020

Dealership Rating
Employee Rating

Thank you Tom and Brandon for making the buying process so easy! Brandon was extremely helpful and makes you want to return for the next deal. We really enjoy the Explorer! More

by Msmalley
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown, Brandon Taylor-Mitchell

Jun 08, 2020

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and Brandon met your expectations. Thank you again for choosing Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

March 16, 2020

Dealership Rating
Employee Rating

One dealership that always gets and deserves nothing but five stars. We take both our commercial and personal vehicles to Ganley for all our service needs. More

by SAM622
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman , Robert Brown, Mike Hamilton, Ashley Neely, Nick Seminatore, Jessica Surso

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