Dealership Experience
8 yrs, 7 mos
Industry Experience
9 yrs, 4 mos
155 Reviews
Write a Review155 Reviews of Tommy Hancock
July 18, 2023
Great dealership. Ty Davis and Clyde Cuttino are great salesmen. Service department is fabulous. BigMoe!!!! Ty Davis and Clyde Cuttino are great salesmen. Service department is fabulous. BigMoe!!!! More
Other Employees Tagged: Ralph Harper, Matt Baker, Ira Thomas Jr., Scott Cooper, Tommy Lee, Jesse James, Hannah Maggio, Alicia Martin , Heather Hagan
July 14, 2023
I’ve always owned a Toyota vehicle for as early as 1998. Throughout this 25 year tenure with Toyota dealerships, Lugoff Toyota is by far the best dealership when it comes to professionalism, knowledge, kind Throughout this 25 year tenure with Toyota dealerships, Lugoff Toyota is by far the best dealership when it comes to professionalism, knowledge, kindness, And going the extra mile! Tommy Hancock is extremely helpful anytime I have my vehicle serviced at this location. More
June 27, 2023
Lugoff Toyota never fails me! I make one call to Mr Tommy Hancock in the Service Department and everything happens seamlessly to keep my Toyota running strong! Tommy Hancock is a I make one call to Mr Tommy Hancock in the Service Department and everything happens seamlessly to keep my Toyota running strong! Tommy Hancock is a master at what he does and truly cares about the customers he serves! There’s no place like Lugoff Toyota!! More
June 22, 2023
Great service department! Friendly staff and always informs you before doing any extra work as well as keeps you updated Friendly staff and always informs you before doing any extra work as well as keeps you updated More
Other Employees Tagged: Rusty Taylor, Ian Collins
June 02, 2023
Always trustworthy, dependable, informative and honest. I have been going to Lugoff Toyota service department since 1988 and have always been satisfied with the service and especially since I’ve been seei I have been going to Lugoff Toyota service department since 1988 and have always been satisfied with the service and especially since I’ve been seeing Tommy Hancock and Ian Collins. More
Other Employees Tagged: Ian Collins
May 12, 2023
They are friendly and helpful they explain everything that is wrong with your car.And they get it fit that is wrong with your car.And they get it fit More
Other Employees Tagged: Ian Collins , Mae Wells
February 13, 2023
Best place to buy your next ride. Ask for Tyrone he can help you with the right vehicle. Great service department also, they care about your ride as much as you do.finance department Ask for Tyrone he can help you with the right vehicle. Great service department also, they care about your ride as much as you do.finance department is really good also More
Other Employees Tagged: Ralph Harper, Tyrone Davis, Matt Baker, Ira Thomas Jr., Tommy Lee, Jesse James
December 17, 2022
The service department is professional, responsive, and they offer options when resolving problems. I trust they’ll do right by me in a timely and cost-effective manner. they offer options when resolving problems. I trust they’ll do right by me in a timely and cost-effective manner. More
November 05, 2022
Service was outstanding. Service Tech was knowledgeable and courteous. The inside staff was very very friendly and greed able. Service Tech was knowledgeable and courteous. The inside staff was very very friendly and greed able. More
Other Employees Tagged: Travis Goodwin
November 01, 2022
This is a great dealership. We've been going here for quite a while and have always had great service. Our family has purchased several vehicles here and we have always been v We've been going here for quite a while and have always had great service. Our family has purchased several vehicles here and we have always been very satisfied. I had the pleasure of meeting Jessie James several years ago in the service department. He always communicated the progress well and gave great advice. He has now become Parts manager. (Congratulations!!!) Since then, I usually work with Tommy or Ian. They both have continued the tradition of great service. We had two older vehicles that we regularly got serviced as well as a newer one that we took there for routine maintenance. However, we came to the realization that it was time to get a new vehicle. As soon as I pulled up, Mike Coral came out and introduced himself and our new vehicle, a 2023 Tundra 4X4. With in minutes, he produced the key and took it on the first test drive. After we sat a the table and talked, I never felt pressured or part of a good-salesman/evil sales manager game. In fact, the sales manager came out and chatted as well. A while later, my wife arrive and we had our second test drive. She agreed with my initial assessment and announced that it had been "Charlotte tested and Charlotte approved". While we were with Tommy in the business office, The Toyota elves cleaned our truck, put gas in it, and transferred the tag. Keep up the great work Lugoff Toyota> More
Other Employees Tagged: Tommy Lee, Jesse James, Mike Coral