Tony Black

Salesperson was very polite answered all my question Went through the vehicle for me and the sales manager got me where I wanted on my payment. awesome dealership question Went through the vehicle for me and the sales manager got me where I wanted on my payment. awesome dealership More

by VENTURA.ANTHONY Verified Customer Verified Customer

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All ways a great experience great people to deal with job done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I will all ways do business with this dealership thank you to all staff of Spitzer motor city More

by viper 22 Verified Customer Verified Customer

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Ed Petrella was wonderful, very helpful, patient, and understanding. He is the best salesman we have ever worked with and made the buying process pleasant. Also, Adam Sow was very helpful and kind! Sales understanding. He is the best salesman we have ever worked with and made the buying process pleasant. Also, Adam Sow was very helpful and kind! Sales department was great. Unfortunately, our experience with the service department was extremely disappointing and concerning. The vehicle we purchased was not delivered in a safe, working condition and should never have been sold. When we first left the dealership, the car did not drive properly, so we returned immediately for inspection. We were later told that multiple major components were faulty and needed replacement, including the differential, rear axle, front axle, driveshaft, and rotors. After waiting several days with little communication, we were informed the car was ready for pickup. However, after driving it just over a mile, the vehicle lost power in the middle of an intersection and had to be towed back to the dealership. We then learned that the service department had installed a rear-wheel-drive axle on an all-wheel-drive vehicle. Due to these serious service errors and ongoing safety concerns, our family decided not to proceed with the purchase. Although we gave the service department opportunities to fix the issues, we no longer felt the vehicle could be trusted to be safe. After significant effort and discussion, the dealership eventually agreed to buy the car back. More

by Bluelinek9 Verified Customer Verified Customer

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State of the art facility with honest and experienced employees that complete the job correctly and on time employees that complete the job correctly and on time More

by Jeff Verified Customer Verified Customer

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Amazing service! Great people! Felt very respected and cared for! I would recommend for your vehicles needs. Great people! Felt very respected and cared for! I would recommend for your vehicles needs. More

by Tonyscina Verified Customer Verified Customer

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I’m truly appreciative and thankful you all go above and beyond to accommodate me. My vehicles are always taken care of within a reasonable time. Everyone’s been hospitable and outgoing. And traveling beyond to accommodate me. My vehicles are always taken care of within a reasonable time. Everyone’s been hospitable and outgoing. And traveling thirty plus miles from my area, Beachwood, seems all worth wild. Thanks for such a warm reception. More

by darrel Verified Customer Verified Customer

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Quick, polite and professional. Got me in and out just as promised. Will be back Got me in and out just as promised. Will be back More

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Very friendly, Tony Black and Winthrop Defreitas took very good care of me, minimal sales pressure and wanted to be sure I found the right vehicle at the best price. Thank you very good care of me, minimal sales pressure and wanted to be sure I found the right vehicle at the best price. Thank you More

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Blake, and the management, were very helpful and patient with me throughout the entire buying process. Even when my “dream truck” was sold they continued to look for better options for me. We test drove a t with me throughout the entire buying process. Even when my “dream truck” was sold they continued to look for better options for me. We test drove a total of 3 trucks and at the end of the day I felt like nothing was going to work. I told them a list of things I needed in my perfect truck and they truly did listen. They continued their search of better options and called me the next day with the truck I have now! They were so excited for me to come back and see if I loved it, and of course I did. The team at Spitzer was so helpful during the entire buying process. Blake guided me every step of the way, answered all of my questions, and made sure I left happy. I couldn’t have had a better experience! More

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We (wife and self) are extremely pleased with the overall experience. Out experience is based on sales representative Mr. Joel Wilson. Mr Joel Wilson is a CLASSY individual. Mr. Wilson...is s star, wi experience. Out experience is based on sales representative Mr. Joel Wilson. Mr Joel Wilson is a CLASSY individual. Mr. Wilson...is s star, with his informative details, understanding our need and patience we have built a strong trust with Mr. Joel Wilson. When we come by to Spitzer Jeep Ram at Brookpark, we know we will get taking care of with the best deals, best car for our needs all due to Mr Joel Wilson. Sincere .. Thank you Joel Wilson. We appreciate you. God Bless you and your family. More

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