Tony Cole
Tony Cole at Mercedes-Benz of Salem

Tony Cole | Page 18

Service Advisor

Mercedes-Benz of Salem

2405 Commercial St. SE
Salem, OR 97302

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4.9
205 Reviews
4.9

205 Reviews

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205 Reviews of Tony Cole

April 28, 2023

Dealership Rating
Employee Rating

It all began with a simple B service and ended with a new transmission. Even though it sounds like a disaster, the Mercedes Team worked with me to get me the best price and they did an excellent job with th More

by WINTERDEBORAH324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Post

Jun 27, 2023

Mercedes-Benz of Salem responded

We love your GLK 350 too! Thank you for choosing Mercedes-Benz of Salem!

April 25, 2023

Dealership Rating
Employee Rating

Good friendly service. Timely work and they fixed my problem with front end vibration. They do good work. More

by RLDUFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 18, 2023

Dealership Rating
Employee Rating

Besides the horrible job they did ! Someone in their department stole my ray bans outta my car too!! Pretty xxxxty!!! More

by kcatthecoast.101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Schmidt, Don Post, Evan Carroll , How ever works in finance dept . She was very rude and should learn how to sound professional when working for a company

Apr 20, 2023

Mercedes-Benz of Salem responded

We apologize for your negative experience. We take allegations of theft seriously and will investigate the matter. Please contact us directly so we can address your concerns and work towards a resolution. Give us a call at (503)581-1231 and ask for Mike Schmidt, or send an email to service@salemmercedes.com

April 15, 2023

Dealership Rating
Employee Rating

Everyone was incredibly nice and hospitable. Anthony Cole was exceptional. When I picked my car up I brought a flier with me which had a discount off service. He was very nice and patient as he More

by annewest4049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2023

Mercedes-Benz of Salem responded

We are happy we could provide you with a discount and we're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

Dealership Rating
Employee Rating

Switch from Willsonville 100% better love your operation. easy to get in very efficient staff. More

by SCOTT@JENKI.VIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2023

Mercedes-Benz of Salem responded

Make the swap! Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

Dealership Rating
Employee Rating

This. Dealership is awesome! Especially the service dept! What ever I need it’s done. Thank you so much I really appreciate your comment to service. Be More

by SALEMRATPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Post

Apr 20, 2023

Mercedes-Benz of Salem responded

You're pretty awesome too! Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

Dealership Rating
Employee Rating

They were not helpful. And when questions were asked the responses give we’re not customer service friendly. More

by K.D.CRAWFORD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 20, 2023

Mercedes-Benz of Salem responded

We apologize if your experience with our team did not meet your expectations. At Mercedes-Benz of Salem, we strive to provide exceptional customer service, and we take your feedback seriously. Thank you for bringing this to our attention.

April 06, 2023

Dealership Rating
Employee Rating

They have always treated me great when I have used them for service. I will use them again when I need a dealers service. More

by joe@joebuilds.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2023

Mercedes-Benz of Salem responded

And we will always treat you great! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 05, 2023

Dealership Rating
Employee Rating

Well to put it simple I was more than pleasantly surprised by the help I received from Tony. He was professional, welcoming, attentive, and shower supervisor customer service! He is a surety an as More

by phlmddx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2023

Dealership Rating
Employee Rating

Problem is still not fixed. Sometimes I have to shift manually. Once it stuck in park. It is leaking a fluid.This is new. I need an oil change More

by MIKEVEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Schmidt

Apr 26, 2023

Mercedes-Benz of Salem responded

Give us a call or shoot an email to service@salemmercedes.com so we can work on this with you right away.

Apr 27, 2023

MIKEVEGO responded

You're on it!

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