Tony DiGuiseppe
Tony DiGuiseppe at Sarant Cadillac

Tony DiGuiseppe | Page 8

Service Advisor

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.5
478 Reviews
4.5

478 Reviews

Write a Review

478 Reviews of Tony DiGuiseppe

October 05, 2024

Dealership Rating
Employee Rating

Excellent service Tony D was very intelligent and accommodating very fast and quick service! Very happy More

by DOUGFRESH1031
Service Price Transparency
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Recommend Dealer
Yes

September 29, 2024

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Great service and always a pleasure dealing with Sarant Cadillac. Returned car as shiny as the day I purchased it. More

by Clara F
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Recommend Dealer
Yes
Nov 23, 2024

Clara F responded

It is my pleasure to continue to both call on Sarant for all service and car buying experience and to recommend to family and friends as well!

September 27, 2024

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Excellent service. Professional, polite, and knowledgeable. Been a customer for several years, and they have been my dealership of choice, for maintaining my Cadillac. More

by Schwartziej
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Kevin Falco

September 16, 2024

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The work was completed in a timely manner and the car was returned ready to go. More

by Sil B
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

September 12, 2024

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Joe and Tony were great! Professional and pleasure to work with, the only issue I had is when the car was returned to me, it had an odor, it smelled like bad hygiene More

by haroldcwolfson
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Joseph Mistretta

Sep 13, 2024

Sarant Cadillac responded

Good morning, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

August 29, 2024

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Tony was very aware of my needs and completed the service in a reasonable time. More

by IMOUNTAIN1
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2024

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Making appointment was very easy getting a feedback from our service advisor was very easy. How was disappointed that after oil change my air filter in the car or the service sign in the car wasn’t reset. More

by Kandrap
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Recommend Dealer
Yes

Other Employees Tagged: Toni was excellent

August 24, 2024

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We are not happy with the service we received when our brand new car needed a transmission replaced . There was no communication over almost the three months that they had our car to be repaired More

by KSTAUB21
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Recommend Dealer
No

Other Employees Tagged: Salesmen Domenick and John the manager

August 13, 2024

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Employee Rating

Dealership is incredibly wonderful. Your requests for responses to surveys are not. I have fully answered two surveys. Yet, you have sent six requests for responses. As long as I am More

by engteech
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Kevin Falco , Sean Munro

Aug 13, 2024

Sarant Cadillac responded

Thank you for your kind words about our dealership and for bringing the issue with the survey requests to our attention.

August 12, 2024

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Employee Rating

Terrible experience. Tony was rude and unhelpful. Overcharged me and was dismissive and uninformative. Do not recommend at all. More

by andrewdfoster
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Joseph Mistretta

Aug 16, 2024

Sarant Cadillac responded

Andrew, thank you for taking the time to share your comments. We appreciate your feedback and would like to speak with you regarding these and any other concerns you may have. Please reach out to Matt Ryan, our Customer Experience Manager at mattryan@sarantcadillac.com or you can leave your contact information privately. We look forward to discussing this matter further with you.

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