Tony DiGuiseppe
Tony DiGuiseppe at Sarant Cadillac

Tony DiGuiseppe | Page 8

Service Advisor

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
481 Reviews
4.6

481 Reviews

Write a Review

481 Reviews of Tony DiGuiseppe

October 22, 2024

Dealership Rating
Employee Rating

The appointment was for 9:30 am and it in fact went 4 hours before the car service was completed. It’s extremely disappointing given that my car had barely 11 thousand miles and no damages. It was held More

by SGORSKI123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2024

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

October 09, 2024

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Employee Rating

I have been going to Sarant for years and have never been disappointed. They always do a great job and take care of anything that needs to be done. Never a problem! More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

October 05, 2024

Dealership Rating
Employee Rating

I found this dealer to have Friendly, reliable people and excellent service! I would highly recommend it! More

by bsohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 05, 2024

Dealership Rating
Employee Rating

Excellent service Tony D was very intelligent and accommodating very fast and quick service! Very happy More

by DOUGFRESH1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 29, 2024

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Employee Rating

Great service and always a pleasure dealing with Sarant Cadillac. Returned car as shiny as the day I purchased it. More

by Clara F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Clara F responded

It is my pleasure to continue to both call on Sarant for all service and car buying experience and to recommend to family and friends as well!

September 27, 2024

Dealership Rating
Employee Rating

Excellent service. Professional, polite, and knowledgeable. Been a customer for several years, and they have been my dealership of choice, for maintaining my Cadillac. More

by Schwartziej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Kevin Falco

September 16, 2024

Dealership Rating
Employee Rating

The work was completed in a timely manner and the car was returned ready to go. More

by Sil B
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

September 12, 2024

Dealership Rating
Employee Rating

Joe and Tony were great! Professional and pleasure to work with, the only issue I had is when the car was returned to me, it had an odor, it smelled like bad hygiene More

by haroldcwolfson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Joseph Mistretta

Sep 13, 2024

Sarant Cadillac responded

Good morning, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

August 29, 2024

Dealership Rating
Employee Rating

Tony was very aware of my needs and completed the service in a reasonable time. More

by IMOUNTAIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2024

Dealership Rating
Employee Rating

Making appointment was very easy getting a feedback from our service advisor was very easy. How was disappointed that after oil change my air filter in the car or the service sign in the car wasn’t reset. More

by Kandrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni was excellent

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