Tony Humbert | Page 5

Typical dealership just out for your money. I drove 5 hours to buy a used vehicle they had, that was exactly what I had been looking for. I had already given them all required paper work prior, but they hours to buy a used vehicle they had, that was exactly what I had been looking for. I had already given them all required paper work prior, but they still wasted 3 hours of my time before I could get back on road. Vehicle was supposed to be fully serviced when I got there, but upon a brief inspection, I noticed it was missing the spare tire, and one of the back tires was low on air. (After I got it home I realized it was actually leaking) They weren't even able to put air in tire for me. (So much for the "million point" inspection they boast!) After wasting a bunch of my time the dealership was unable to locate anyone who new how to turn their service shop air compressor on. Tom Gills son literally gave me $2.00 and said to go get air at a gas station on my way home. (No I didn't make that up!!!) Only saving grace was my dealer Jessica was as helpful as she could be but her hands were tied do to an entire staff of useless employees. Happy ending though, life goes on, I have a nice truck and Tom Gill made lots of money. More

Report | Print

I will never buy a car from this place ever again. They sold me a lemon and their limited warranties are a joke. Chevy's suck period! sold me a lemon and their limited warranties are a joke. Chevy's suck period! More

Report | Print

I came in for an oil change on my Malibu that I purchased 6 years ago, talked with Ryan and expressed that I really wanted a truck, and ended up leaving a few hours later in my dream truck. Both experiences 6 years ago, talked with Ryan and expressed that I really wanted a truck, and ended up leaving a few hours later in my dream truck. Both experiences have been very easy and comfortable and I’ve never felt pressured to make a decision. I’ll choose Tom Gill every time, and Ryan made it easy and assured me I’d get my truck! Thanks again! More

Report | Print

I've been doing business with Tom Gill Chevrolet for 22 yrs because I have always received great service from the employees I have interacted with from purchasing vehicles to having my vehicles in for serv yrs because I have always received great service from the employees I have interacted with from purchasing vehicles to having my vehicles in for service etc. I would recommend Tom Gill Chevrolet to anyone who is looking for a vehicle that provides great service with a smile! More

Report | Print

Update to the review I gave last week. The Equinox I received last week had a problem I could not live with. True to their word Tom Gill Chevrolet took the car back and we found another one similar and received last week had a problem I could not live with. True to their word Tom Gill Chevrolet took the car back and we found another one similar and was taken care of in a single day. Once again I am a happy customer! More

Report | Print

The service was great, service dept. was very professional. Came in for the first oil change after I bought my new Silverado. Marlon Poole was my salesman and very polite and knowledgeable.. professional. Came in for the first oil change after I bought my new Silverado. Marlon Poole was my salesman and very polite and knowledgeable.. More

Report | Print

Marlon was a great help when buying my new truck he help us in any way he could with every think he could I have told a lot of friends and family to go see him when they are looking for a new vehicle us in any way he could with every think he could I have told a lot of friends and family to go see him when they are looking for a new vehicle More

Report | Print

Online shopping bought a used vehicle from Chris Hensley he was Great from the first time I spoke with him to when I picked up my vehicle! GREAT Service! he was Great from the first time I spoke with him to when I picked up my vehicle! GREAT Service! More

Report | Print

Excellent experience from start to finish. This is our 4th Equinox from Tom Gill. We would not go anywhere else. From sales to service great experience. 4th Equinox from Tom Gill. We would not go anywhere else. From sales to service great experience. More

Report | Print

After seven years of remaining loyal to the ‘Tom gill advantage’ I bring my low mileage car into the dealer to get my hard earned ‘free’ tires. I am told the offer expired after six years, while this is advantage’ I bring my low mileage car into the dealer to get my hard earned ‘free’ tires. I am told the offer expired after six years, while this is legally true and the service manger eventually agreed to grant me two free tires as long as I bought two others. Meh. I have modified my review, originally I gave them one star but in light of coming partway toward the right way to reward my loyalty, only after I asked to better their offer of one free tire, they agreed to two. Obviously I did not expect to pay for any of my new tires. More

Report | Print