Tony Hussain | Page 3

This was the most professional and caring sales staff I have ever dealt with in a car dealership setting! have ever dealt with in a car dealership setting! More

by AtlBraves89 Verified Customer Verified Customer

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On Saturday, went to this dealership to look at a new truck. Found one online that I really liked. It was $85,000 which is fine, exactly what I expected. Met a salesman in the lot and he pulled the truck truck. Found one online that I really liked. It was $85,000 which is fine, exactly what I expected. Met a salesman in the lot and he pulled the truck out and we went for a drive. Perfect, love the truck. Showed him my trade (2024 Silverado which I own outright). He brought out the sales manager and the used car manager and they looked. Spoke with both of them. After waiting nearly two hours, we were told there was a medical emergency in the dealership that they had to attend to. I understood, left my name and number with the salesman and left with the agreement and understanding that he would call me on Monday. Monday waited for the call, nothing. So Monday evening I called the salesman to find out what was going on and he informed me he no longer worked at the dealership. He said he would give my number to another salesman, "Mark", and I would hear from him. After an hour or so I called the dealership and asked for the sales manager, Tony. I was told Tony was with another customer and would call be back immediately when he was done. I have received no call, no message, no contact at all from the dealership. I was planning on purchasing an $85,000 vehicle from them, not anymore. If my $85,000 deal isn't worth the time to return a phone call, I will find another dealership that will call me back. I hope someone from the corporate office sees this review and reaches out to make this right, it is unbelievable that this dealership isn't concerned about making money or customer service. More

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The ''beard' is one of the better salesman i have dealt with . Heis a credit to your dealership. with . Heis a credit to your dealership. More

by dedaglen Verified Customer Verified Customer

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Quick and easy Truck buying experience . Everyone acts like a winning team . We will buy our next vehicle from them . Everyone acts like a winning team . We will buy our next vehicle from them . More

by wetheunion Verified Customer Verified Customer

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A very polite and professional sales team. Mr Pence was friendly and helpful to us. Mr Pence was friendly and helpful to us. More

by stevebarr77 Verified Customer Verified Customer

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The entire dealership was great. Great people and and great experience. Buy your next vehicle from Front Royal Ford Great people and and great experience. Buy your next vehicle from Front Royal Ford More

by matthewfranklin100 Verified Customer Verified Customer

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Did not get work done that was told would be done to finish new car finish new car More

by mfishback95 Verified Customer Verified Customer

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Kristian was very welcoming and courteous. He explained everything to me and even followed up with what was going on. He explained everything to me and even followed up with what was going on. More

by MSBRADY66 Verified Customer Verified Customer

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These guys went university and beyond to make sure the deal was right and fair! Rodrigo was outstanding! I highly recommend this dealership to anyone needing a car or truck! deal was right and fair! Rodrigo was outstanding! I highly recommend this dealership to anyone needing a car or truck! More

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friendly courtesy and my sales rep had incredible follow up and knowledge on the vehicles up and knowledge on the vehicles More

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