Tony Lang

very good and fast! very helpful and the man who serviced my car actually cared - which was great for a dealership! very helpful and the man who serviced my car actually cared - which was great for a dealership! More

by Jack Verified Customer Verified Customer

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Friendly. Efficient, courteous. I love going there and waiting for my car. My dog loves going there for the treats. Efficient, courteous. I love going there and waiting for my car. My dog loves going there for the treats. More

by Tomtacoma Verified Customer Verified Customer

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Service advisors were very accommodating and helpful, while working diligently to resolve the issue and obtain coverage from a very difficult extended warranty company. while working diligently to resolve the issue and obtain coverage from a very difficult extended warranty company. More

by nogmail -M Verified Customer Verified Customer

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Tony and Neal and Steve are great the three of them need a pay raise. At one point they had 4 really great advisors Dave was really good as well. a pay raise. At one point they had 4 really great advisors Dave was really good as well. More

by dld Verified Customer Verified Customer

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Service was prompt and efficient. For some reason, Sales would not sell me a car, so I bought it elsewhere and Service took care of my routine service. For some reason, Sales would not sell me a car, so I bought it elsewhere and Service took care of my routine service. More

by BB44278 Verified Customer Verified Customer

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Everyone was stopped pleasant to work with. Knowledgeable and to the point. I wouldn’t buy a vehicle from any where else. Super grateful! Knowledgeable and to the point. I wouldn’t buy a vehicle from any where else. Super grateful! More

by Melissa Phillips Verified Customer Verified Customer

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Usually service is good and they accommodate me knowing I use my car for work. This was now the third time my vehicle has been in the shop for fuel related issues. They were “short staffed” and couldn’t even use my car for work. This was now the third time my vehicle has been in the shop for fuel related issues. They were “short staffed” and couldn’t even look at my car for several days and then once they finally did, it was 5 more days to get the part delivered and my car fixed. I requested a loaner or rental car and was told my contract only allowed a rental for the day the car was serviced and no loaners were available leaving me again without a car for 9 days. This is not acceptable!! It’s not my fault that the service department was short staffed and I was told that they didn’t know I was going to have my car towed in. Well, likewise, I didn’t know my car was going to quit on the side of the road while I was working! That seemed like a pretty ignorant thing to say- you didn’t know I was having my car towed in. Next time, I’ll try to give you a couple days notice when it’s going to stop working. Not Onstar or my Chevy app gave me any notice there was an issue when I hit the message Low Power Mode as I coasted to the side of the road and it shut off on me. For the most part, service is good, and they try to squeeze me in for oil changes because of my busy schedule and needing my car to work, but this is now the third issue with the fuel system and each time has left me stranded for over a week with no vehicle which is not okay. More

by jackie.l.ferreiro Verified Customer Verified Customer

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If you are looking for a salesperson that has the patience and time in making sure you leave Ferman with a smile is Mark, is the second time he has patiently work with me to obtain my vehicle of choi patience and time in making sure you leave Ferman with a smile is Mark, is the second time he has patiently work with me to obtain my vehicle of choice, everything from their sales team to their service team are always looking out, making sure my vehicle is always running a 100%. More

by victoraruiz16 Verified Customer Verified Customer

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Professional, prompt and good service. Very pleased with what I have experienced so far. Thx. Very pleased with what I have experienced so far. Thx. More

by predfern41 Verified Customer Verified Customer

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Polite and professional. They were done with the service faster than I expected. Checking out was quick. They were done with the service faster than I expected. Checking out was quick. More

by aannas Verified Customer Verified Customer

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