Tony Nguyen | Page 10

Greenway Kia West responded

Thank you, Edwin, for your 5-star review! We’re glad Tony Nguyen and our service team at Greenway Kia West in Orlando were able to resolve your vehicle issue quickly and professionally. Same-day service is always our goal, and we’re pleased you had a smooth experience. If you ever need assistance again—whether you’re from Orlando, Winter Garden, Kissimmee, or beyond—our team is here to help. Thanks for choosing us and for being part of the Greenway Kia West family!

Greenway Kia West responded

Thank you for sharing your experience. We’re very sorry for the frustration and inconvenience you’ve had with your recent service, especially regarding the AC issue and communication. This is not the standard we strive for, and we want to make it right. Please contact our Service Manager, Mark Foster, at markfoster@greenwayauto.com so we can review your situation and work toward a resolution as soon as possible. Your satisfaction matters to us, and we appreciate the opportunity to address your concerns directly.

Greenway Kia West responded

Thank you for your fantastic review and for choosing Greenway Kia West! We’re glad our team provided excellent communication, quality work, and expedited service to fit your schedule. Your satisfaction is our top priority, and we look forward to assisting you with your Kia service needs again in the future. If you ever have questions or need further help, please contact me at markfoster@greenwayauto.com. — Mark Foster, Service Manager

Greenway Kia West responded

¡Hola yoma3166! Muchísimas gracias por tu comentario y por confiar en Greenway Kia West. Nos alegra saber que has recibido el mejor servicio y que nuestro equipo ha superado tus expectativas con atención y eficiencia al 100%. Para nosotros, es un honor servir a la comunidad de Clermont y Centro de la Florida con el más alto nivel de atención. Si necesitas cualquier cosa para tu Kia, no dudes en visitarnos nuevamente. ¡Gracias por ser parte de la familia Greenway Kia West! —El equipo de Greenway Kia West, orgullosamente sirviendo a Clermont

Greenway Kia West responded

Thank you for your great review! We’re glad Tony Nguyen kept you informed about what your car needed and helped you understand the payment options. At Greenway Kia West, clear communication and customer care are our top priorities. We appreciate your trust and look forward to serving you again!

Greenway Kia West responded

Hi nikaikilam, Thank you so much for your kind words! We’re happy to hear that Tony was courteous and kept you informed throughout your service visit. Providing clear explanations and excellent customer care is always our goal at Greenway Kia West. We appreciate your trust in our team and are proud to serve drivers from Clermont and Central Florida. If you have any more questions or need future service, Tony and the rest of our team are always here to help! —Your Greenway Kia West Team

Greenway Kia West responded

Hi JWFENNELL60, Thank you for sharing your feedback. We’re very sorry to hear about your concerns with your recent purchases and your service experience. It’s our goal to provide honest and thorough service to every customer, and we apologize if we did not meet those expectations. We would appreciate the opportunity to discuss this with you directly so we can address your concerns and see how we can make things right. Please reach out to our management team at your earliest convenience. Thank you for bringing this to our attention. —The Greenway Kia West Team

Greenway Kia West responded

Hi Kennedy.ellis42, Thank you so much for your kind words! We’re happy to hear you enjoyed your visit and received quick, efficient service from our team at Greenway Kia West. Providing excellent care and making things easy for our customers is always our priority. We appreciate your trust and are proud to serve the Clermont and Central Florida community. If you ever need anything else, we’re always here to help! —Your Greenway Kia West Team

Greenway Kia West responded

Thank you, Tracy, for your feedback! We’re glad Tony made your experience at Greenway Kia West in Orlando friendly and informative. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future. — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi jamarva92, Thank you for your kind words and your 4-star rating! We’re happy to hear you had a great experience with our team at Greenway Kia West. Providing excellent service to every customer is always our top priority. We appreciate your feedback and are proud to serve the Clermont and Central Florida community. If there’s anything we can do to make your next visit a 5-star experience, please let us know—we’re always here to help! —Your Greenway Kia West Team