Tony Nguyen | Page 9

Greenway Kia West responded

Hi Henrylubin, I’m truly sorry for the experience you’ve described and the repeated communication issues you’ve faced with our service department. We never want a customer to feel unheard or frustrated, especially when they’ve been loyal to us for years. I’d like the opportunity to speak with you directly to review what happened and see how we can make this right. Please contact me at markfoster@greenwayauto.com or call the dealership so we can address your concerns personally. – Mark Foster, Service Manager

Greenway Kia West responded

thank you for sharing your feedback! We’re glad to hear you’ve consistently had positive experiences with both our Sales and Service Departments here at Greenway Kia West. We appreciate your loyalty and look forward to your next visit. – Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for sharing your experience! We’re glad our Greenway Kia West Service Center team provided professional, courteous, and timely service from start to finish. We’re also happy you enjoyed receiving a video update during your Kia’s service—it’s one of the ways we keep customers informed every step of the way. We look forward to assisting you again. – Mark Foster, Service Manager (markfoster@greenwayauto.com)

Greenway Kia West responded

Thank you, Ayonna, for trusting us with your vehicle and for your kind words! We’re thrilled to hear that Brian Jones and Jesse Martins provided the service that keeps you coming back to Greenway Kia West. Your recommendation means a lot to our team. If you need anything in the future, please contact me at markfoster@greenwayauto.com. We look forward to serving you again! — Mark Foster, Service Manager

Greenway Kia West responded

Thank you for your kind words! We’re thrilled to hear that Keiara, Brett, Brian, and Tony have consistently provided you with informative and confident service at Greenway Kia West. Our Orlando service team is committed to your satisfaction and vehicle care every visit. We appreciate your loyalty and look forward to serving you again! – Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, Kisha, for your great feedback! We’re glad Tony, Gabriel, and our service team at Greenway Kia West in Orlando were welcoming and helpful during your visit. It’s wonderful to hear your car passed inspection and that we could resolve your dashboard service light. We appreciate your trust and look forward to serving you again in the future. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi, Thank you so much for your feedback and for being a verified customer at Greenway Kia West! We’re thrilled to hear you received fast, friendly, and helpful service during your visit. Our team is dedicated to making every Kia service appointment in Orlando simple and easy for our customers. If you have any questions about your vehicle’s maintenance or need assistance in the future, please feel free to contact me directly at markfoster@greenwayauto.com. Thank you again for choosing Greenway Kia West for your Kia service needs! Sincerely, Mark Foster Service Manager Greenway Kia West

Greenway Kia West responded

Thank you, Holly, for your positive review! We’re glad Tony and our team at Greenway Kia West in Orlando kept you informed throughout your service visit and provided clear, upfront information about costs. We appreciate your trust and look forward to assisting you again. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your kind words and for being a loyal Greenway Kia West guest! We’re delighted to hear that Tony’s patience and dedication, along with our maintenance team’s great work, keep you coming back for your Kia service needs. If you ever need assistance or have questions about your vehicle, please reach out to me at markfoster@greenwayauto.com. We truly appreciate your trust and look forward to serving you again! — Mark Foster, Service Manager

Greenway Kia West responded

Hi Chardell, Thank you so much for your amazing review and for being a verified customer at Greenway Kia West! We’re thrilled to hear that you found our team friendly, informative, and that your car feels great after your service visit. Providing outstanding Kia service and a comfortable experience for drivers in Orlando is always our top priority. If you need any assistance with your vehicle’s maintenance in the future, please don’t hesitate to contact our service team. Thank you for choosing Greenway Kia West—we appreciate your trust! —Mark Foster Service Manager, Greenway Kia West