Tony Palmer | Page 7

Very courteous and helpful. Relaxed atmosphere, making it pleasant to be there. No stress at all. I think a follow up call from service might be a good touch. Relaxed atmosphere, making it pleasant to be there. No stress at all. I think a follow up call from service might be a good touch. More

by mlopiccolo1957 Verified Customer Verified Customer

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I have purchased 4 out of the last 5 vehicles from Jim butler in Fenton and never experienced what I did during this purchase. During the sales with Tony Palmer, when I advised him that I needed to leave butler in Fenton and never experienced what I did during this purchase. During the sales with Tony Palmer, when I advised him that I needed to leave, he got defensive and questioned on where I needed to go, which was none of his business. After I purchased the new truck, Tony was rushing the porters that were detailing and applying a protectant to the paint and windows, and when it was delivered, the paint had swirl marks and dried product on it. The porter came back and seemed rushed and did not take care of the issue, even though he tried. The back rear sliding window had obvious adhesive on it and when the porter came back, he stated that they did not have the right product to remove the adhesive. Kelly in the Finance Department was fantastic and very personable. I ended up making an appointment myself, taking time out of my day, getting a rental through the Service Department and having the issues taken care of. When I picked up my truck, the items that I had placed under the back seat was removed and placed all over the backseat and the floor boards. Spending $60,000 on a new truck, I would expect more personal service and more attention to detail than I received. The Service and Rental Departments were fantastic and provided the personal service expected. More

by scotthu99 Verified Customer Verified Customer

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People our friendly asked if my family needed any beverages also didn't beat around the bush for direct answers beverages also didn't beat around the bush for direct answers More

by g818327 Verified Customer Verified Customer

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I was not overly impressed with the oil change service. I was surprised they did not top off the fluids. For (approx.) $80.00 you would think that they would have filled the windshield washer fluid reserv I was surprised they did not top off the fluids. For (approx.) $80.00 you would think that they would have filled the windshield washer fluid reservoir. The service was fast, everyone was courteous. More

by james_leiber@yahoo.com Verified Customer Verified Customer

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Everybody I worked with was very kind and patient. Also very helpful. I will always go back if I ever need to buy or trade another car. Bryan and Tony Palmer are your guys if you want honest good peop Also very helpful. I will always go back if I ever need to buy or trade another car. Bryan and Tony Palmer are your guys if you want honest good people to work with. More

by tfowler0524 Verified Customer Verified Customer

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I am absolutely super satisfied and pleased. The Mini Cooper has already exceeded my expectations as well as my fiancé’s. The Mini Cooper has already exceeded my expectations as well as my fiancé’s. More

by sawncorny Verified Customer Verified Customer

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Tony was an awesome saleman and made the whole buying a car thing easy as it could be. Finance person was wonderful to work with as well. Classy place to buy a car. car thing easy as it could be. Finance person was wonderful to work with as well. Classy place to buy a car. More

by cponder7105 Verified Customer Verified Customer

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Great selection friendly staff very pleasant experience made the buying process quick and easy like it should be made the buying process quick and easy like it should be More

by mshep6895 Verified Customer Verified Customer

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Excelent service tony palmer was the best salesman ive ever dealt with highly recommend jim butler cheverolet we went there knowing what we wanted and the delivered exactly that ever dealt with highly recommend jim butler cheverolet we went there knowing what we wanted and the delivered exactly that More

by Cskaggs Verified Customer Verified Customer

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Everyone was super friendly and nice! They worked with me to get me into a newer car and I couldn’t appreciate it more!! They worked with me to get me into a newer car and I couldn’t appreciate it more!! More

by hschneider1023 Verified Customer Verified Customer

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