Tony Roach
Tony Roach at Lithia Hyundai of Reno
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Tony Roach | Page 2

Internet Sales Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.9
134 Reviews

Born and raised in Reno 20 years experience with car industry. father of six love to fish.

Dealership Experience

6 yrs, 11 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

sales,finance,

4.9

134 Reviews

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134 Reviews of Tony Roach

August 21, 2023

Dealership Rating
Employee Rating

They charged me over $1800 for a part that cost them around $1300 and has a recommended retail price of around $1600. I'm done with Lithia. More

by TISH1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Olsen, Matt Franceschini

Aug 24, 2023

Lithia Hyundai of Reno responded

Tish, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 01, 2023

Dealership Rating
Employee Rating

Just picked up my new Sonata from Lithia Hyundai. Traveled 150 miles to get it too because of the great customer service Tony has given from the moment I sent an online inquiry. Very professional and More

by Waldo R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , Ryan "RJ" Bush, Bryan Ogg

Jul 03, 2023

Lithia Hyundai of Reno responded

Thank you so much for the amazing review! It was our pleasure to help you find the right car, and we hope to see you again at Lithia Hyundai of Reno in the future!

June 11, 2023

Dealership Rating
Employee Rating

I never met Trisha stone. Tony wad easy to work with but really did not tell me about the 5900 fee added by the dealer and the portion of the msrp sheet that had those fees More

by HENRICIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Lithia Hyundai of Reno responded

Hello, thanks for taking the time to share your experience with us. I apologize for the lack of transparency with the pricing as we always strive to provide an honest car-buying experience. If you’d like to discuss this or any other concerns in more detail, please feel free to reach out to me below, thanks. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

June 09, 2023

Dealership Rating
Employee Rating

Awesome service appreciate their professionalism greatly appreciate the experience look forward to using Lithia in the future More

by WLYONS5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mathew Reed, Michael Costello, Ryan Ferris, Joshua Clunie , Matt Ashton, David Diaz

Jun 09, 2023

Lithia Hyundai of Reno responded

We're glad to have you in the Lithia Hyundai of Reno family! Thanks for the five-star review!

June 06, 2023

Dealership Rating
Employee Rating

Friendly Outgoing Responsive Caring Approachable Helpful Patient Honest Pleasant Willingness Hopeful Inspirational Patient Nice Friendly More

by SHAREBEAR31411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Lennox

Jun 07, 2023

Lithia Hyundai of Reno responded

We appreciate the five stars and kind words! See you next time at Lithia Hyundai of Reno!

May 14, 2023

Dealership Rating
Employee Rating

Trisha was incredible to work with! She was honest, no pressure, funny, and had my best interests in mind while still doing her job. More

by diering4
Recommend Dealer
Yes

Other Employees Tagged: Trisha Stone , Bryan Ogg

May 15, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words! We're pleased to hear Trisha made your experience here at Lithia Hyundai of Reno so enjoyable. Stop by again soon!

May 11, 2023

Dealership Rating
Employee Rating

Helpful ,courteous respectful, The dealership seemed to be well run, clean and a good impression overall. More

by CORKY2745@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

May 12, 2023

Lithia Hyundai of Reno responded

Thanks for sharing your experience with us! The Lithia Hyundai of Reno team works hard to provide a friendly and helpful environment for our customers. Safe travels and take care!

May 09, 2023

Dealership Rating
Employee Rating

I enjoy their Service Department. Upon purchase, the sales rep's behavior was very unsatisfactory. Unprofessional, and only concerned with her next sale. It does not appear that sh More

by JODYLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donald Ostrom

May 11, 2023

Lithia Hyundai of Reno responded

Hi Jody, thanks for sharing your valuable feedback with us. I’m sorry to hear your last sales experience was unpleasant and I’d be happy to speak with you about it further if you’d like. Feel free to reach out to me any time, thanks. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

May 07, 2023

Dealership Rating
Employee Rating

My experience at this dealership is far beyond the best. From servicing to buying vehicles, outstanding in every detail! Thank you!! More

by Tamarah70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Lithia Hyundai of Reno responded

That means so much to us! Thanks for being a wonderful part of the Lithia Hyundai of Reno family, and we wish you safe travels!

April 29, 2023

Dealership Rating
Employee Rating

Everyone is amazing and wonderful to work with. Top notch in my book. I would recommend this place to anyone. More

by SUZANNEWALSH70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Lithia Hyundai of Reno responded

We truly appreciate the recommendation, Suzanne! It was a pleasure to assist you at Lithia Hyundai of Reno!

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