"My wife and I recently purchased a Honda CR-V at this..."
My wife and I recently purchased a Honda CR-V at this location. The sales team was unbelievably easy to work with. Dare I say it was enjoyable working with them? I didn't think it was possible as every car purchase I have made has been stressful and down right miserable. The low pressure to buy immediately was a changed pace than what I'm use to. It was nice. Also no extra hidden fees, 300 dollars for a floor mat 100 car wash, location fees (my favorite one, you pay the person to find the car on the lot. You kidding me?) None of that junk at Ide Honda. I highly recommend working with Gerry and Tony.
I do have one complaint with the service department tho. After purchasing the CR-V we had to bring it back for the additional add ons we purchased with it like undercoating etc etc. Long story short we returned to pick up the car after our appointment time to discover the car was never touched and the keys were missing. After a long wait they gave us a loaner again for over night. That was a inconvenience for both party's. I understand accidents happen but if a vehicle sits in your service bay all day why doesn't someone take notice? Also I know how shops are. I grew up in a body shop from 1980s on. You will see the traditional booby calendar and you will hear the shop guys talk. I was not impressed with the dirty half hour talk on the show floor in front of my wife. Guys will be guys but c'mon don't do this in front of ladies. Save the details and imagery for the shop boys. If I could do a separate review on the service, I'd fail them. This stuff would never had been acceptable at my dad's shop. (Body shop).
Besides that rant I did absolutely love the sales team. I will be returning to see Gerry again when our other vehicle dies out. #hondarocks Thank you again Gerry.
"Thank you Brad!"
I recently purchased a Honda Civic from Brad Constantino and the team at Ide Honda. The experience was wonderful. It was quick, easy, and painless. I can't recommend Ide Honda enough!!
"In the past three months I have purchased and leased a..."
In the past three months I have purchased and leased a car from Dick Ide Honda. My experience with Brad Constantino was seamless. I told him what my needs and wants were, he gave me a few choices and when I made my decision he made it happen like magic! Simple and Easy!
"Friendly and professional, with customer satisfaction #1"
Very impressed with the whole atmosphere at this dealership. I didn't feel pressured at any point in time, and I felt that my needs were what was most important to them. And I really like that their quoted pricing is all up, all in; with no hidden fees or surprises.
"Easy going, no pressure but straight to the point, was..."
Easy going, no pressure but straight to the point, was able to find exactly what we wanted and made a deal we are happy with, thank you. Will be back In 3 years for our next van.
"Purchased 2019 Honda CRV. 1st time buying a car from IDE"
AL was very approachable and very knowledgeable of the CRV we were buying. He was able to answer all our question about the car.. I would go back to AL for more purchases in the future.
"I highly recommend Julian. He's knowledgeable,..."
I highly recommend Julian. He's knowledgeable, professional, and really goes above and beyond helping you. Thank you Julian for making my experience seamless and free of stress!!
"Emotional process made easy"
After my car was totaled, I was rushed to find another reliable vehicle and Gerry made the process seamless. I was very emotional parting with my car of 15+ years, and was not ready for a car payment, but Gerry worked with me, within my budget, to find the right vehicle.
"Amazing experience. Al Gleichauf is so easy to work with..."
- Jennifer from Webster
Amazing experience. Al Gleichauf is so easy to work with and I highly recommend buying a car from him. IDEs pricing is competitive and aggressive. The overall car buying experience is the best I’ve ever had.
"Great car buying experience!"
We recently bought a 2019 Honda Civic EX-L from Dick Ide Honda of Penfield. We are delighted with the car and we were very impressed with our salesperson, Kiersten Herman. She was very knowledgeable and professional, and the process of buying the car went very smoothly. We would definitely recommend this dealership and especially Kiersten.