Traci Roberts | Page 193

Great Service on New Car Purchase Robert Pedroza was very knowledgeable about the Forester 2.0 XT Touring we were interested in. He was able to answer all our questions and once we ha Robert Pedroza was very knowledgeable about the Forester 2.0 XT Touring we were interested in. He was able to answer all our questions and once we had bought the car spent a lot of his time going over the car systems helping us understand how to get the maximum benefit from the vehicle. Traci Roberts helped us through the financing process and was very personable. Her mastery of the options, and cost was instrumental in getting us to the finish line smoothly. Everyone at the dealership was helpful and we thank Robert for providing lunch - definitely above and beyond the call of duty. Also appreciated that the extras we selected were added while we waited. More

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Great car with great service My experience at Tucson Subaru was great. My sales consultant Monica was helpful and patient with my selection process, and had no trouble working wi My experience at Tucson Subaru was great. My sales consultant Monica was helpful and patient with my selection process, and had no trouble working with my personal out of state bank’s financing. I feel confident in the selection of my new pre-owned vehicle and I love the car so far! Thank you to everyone at Tucson Subaru for your help! More

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Great experience at Tucson Subaru! Purchased a new Sunshine Orange 2018 Crosstrek at Tucson Subaru earlier this summer. I had been admiring Crosstreks on the road for some time so when Purchased a new Sunshine Orange 2018 Crosstrek at Tucson Subaru earlier this summer. I had been admiring Crosstreks on the road for some time so when I decided to buy a new car I pretty much had my heart set on a Crosstrek. I also drove a Mercedes GLA 250, but the Subaru was a lot more fun and had more safety features so the choice was easy! My experience at the dealership was great. Very low-key professional salespeople (Jim Coyle and Trent Nichols) who were very knowledgeable without any high pressure sales tactics. The sales manager (Terry Iseminger) truly went above and beyond to find me exactly the car I wanted. As it turned out my car needed a small service fix after I bought it so I was also able to interact with the service department too (Dan Ford and Scott Gregg). I can say without a doubt that everyone I interacted completely exceeded expectations, were extremely professional and did their best to make my experience positive. I definitely recommend Tucson Subaru! Don’t go anywhere else! More

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I found my perfect car at Tucson Subaru From walking through the door to the final hand off of the keys, the staff at Tucson Subaru was extremely polite and helpful. Kevin, Trent and Traci w From walking through the door to the final hand off of the keys, the staff at Tucson Subaru was extremely polite and helpful. Kevin, Trent and Traci were able to guide me into the perfect vehicle for my needs and budget. As someone who had wanted a Subaru for a very long time, this was a dream come true and the entire staff from salesman to financial advisor greatly contributed to this amazing overall experience. I would highly recommend the brand and those who represent it at Tucson Subaru. More

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Very quick and efficient We knew what vehicle we wanted and Trent was instrumental in getting us a good price quickly and expediting the process for us. Very good customer se We knew what vehicle we wanted and Trent was instrumental in getting us a good price quickly and expediting the process for us. Very good customer service. More

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Everything I wanted and more! My wife and I are in our 70s and we wanted a newer vehicle that would last and be dependable so we settled on Subaru. We were shown a couple of vehicl My wife and I are in our 70s and we wanted a newer vehicle that would last and be dependable so we settled on Subaru. We were shown a couple of vehicles of our choice and settled on a used 2018 Outback with a lot of options that we wanted. The sales crew were great and answered all of our questions and they explained a lot too. The buying experience was long, but expected. If I need another vehicle, I plan on making Tucson Subaru my first stop. More

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New Ascent Purchase We had been Toyota buyers for 25 plus years and switching to a new brand was a seamless and easy experience at Tucson Subaru. From the moment we walke We had been Toyota buyers for 25 plus years and switching to a new brand was a seamless and easy experience at Tucson Subaru. From the moment we walked in and test drove with sales rep Mike Henry and then returned twice on his day off, who referred us to his partner, Joe Micoletti , who was knowledgeable and generous with his time and very patient and with our exhaustive research and questions, to the finance department and paperwork, the experience was low stress and comfortable. Having worked in Finance at a dealership a few years ago, I can say with authority that this is a very well managed dealership. Well done Tucson Subaru! More

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Like Family Working with Bob Wilson again and Traci Roberts was a wonderful experience. This is the reason I came back to this dealership. They treat you like y Working with Bob Wilson again and Traci Roberts was a wonderful experience. This is the reason I came back to this dealership. They treat you like you are part of their family. I had a health issue and Bob and Traci went above and beyond to accommodate me so that I wouldn’t have to be walking around so much. Even though it ended up taking a little bit longer to accomplish the final paperwork, but we got it done. That meant a lot to me. I don’t know of any other dealerships that would go that far, but maybe they would. But Tucson Subaru is the best in my book! More

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Excellent Customer Service Excellent customer service that goes above and beyond the sale of the auto. The price for our tradein was fair and the delivery of the car speedy. Excellent customer service that goes above and beyond the sale of the auto. The price for our tradein was fair and the delivery of the car speedy. More

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Upfront Purchasing Experience I was able to get a good price for a new BRZ via emails. My sales person, Kevin Gribble, even gave me the price of the dealer installed options befor I was able to get a good price for a new BRZ via emails. My sales person, Kevin Gribble, even gave me the price of the dealer installed options before hand, so there were no surprises in the total cost. So if you don’t want to see “smoking Joe”, free hot dogs, big tops, repo deals, nitrogen filled tires, or other gimmicks, this is a dealership for you. Since I did not trade in the car I drove in, they even drove my own car back to my house, a 40 drive! More

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