Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,926 Reviews
Write a Review2926 Reviews of Traci Roberts
June 12, 2018
"Fantastic" Found exactly what we were looking for. Robert had to leave, Anthony finished the deal and took great care of us, Traci was awesome too. Found exactly what we were looking for. Robert had to leave, Anthony finished the deal and took great care of us, Traci was awesome too. More
Other Employees Tagged: Robert Pedroza, Anthony Taormina
June 10, 2018
Kick xxx service Steve Norris (our salesman) was absolutely awesome! Completely unlike other salesmen and lots in town. Steve was gracious and when approaching us he Steve Norris (our salesman) was absolutely awesome! Completely unlike other salesmen and lots in town. Steve was gracious and when approaching us he stayed back a considerable distance and said hello and that he did not want to interrupt us but he was available for questions if we had any. Never pushy or aggressive in any manner. Then when speaking with us he did the most incredible thing any salesperson could do; he listened. When it came time to get the deal together, we had noticed a reduced price on what we thought was the unit we were looking at and it was a mistake and for another unit. He and the dealership hornored the price anyway when they didn't have too. This was above and beyond. Everyone we came in contact with was friendly and very genuine in their customer service. They even got us the percentage rate that we wanted after "insisting" that we get the rate with OUR lender after there was an increase mistake. They didn't have to go that extra mile yet they did. Traci Roberts also was awesome to work with By far the best car buying experience that we have had in years. I highly recommend this dealership and especially Steve Norris. Thanks so much! More
Other Employees Tagged: Steve Norris
June 10, 2018
Superb Experience We experienced a low-keyed approach to the acquisition of our new car. Joe Micoletti was informative, helpful, thorough and surpassed our expectation We experienced a low-keyed approach to the acquisition of our new car. Joe Micoletti was informative, helpful, thorough and surpassed our expectations of what a sales person is usually like. We highly recommend this dealership and Joe In particular. More
Other Employees Tagged: Joe Micoletti
June 09, 2018
Great Place, Friendly Staff I had spent that couple weeks looking for a used car when I found one I liked here. It's a 30 min drive to get to the dealership, however Kevin was ha I had spent that couple weeks looking for a used car when I found one I liked here. It's a 30 min drive to get to the dealership, however Kevin was happy to stay even though he was scheduled to get off 15 min after I got there. Kevin worked with me and made sure I was getting what I wanted and that I had the best financing; without making me feel pressured mind you. And I'm one to just walk out if I feel pressured to buy something. Traci was able to get me a significantly better rate then my own bank, and also made all the paperwork and processing easy. She explained everything to me, and was able to tailor the add-ins for me, so I wasn't getting something I didn't need or want. More
Other Employees Tagged: Kevin Gribble
June 08, 2018
A stress-free and amazing 1st time car-buying experience! As a 1st time buyer and single woman, I dreaded going in to buy a car. Within a few minutes, I felt completely at ease. All the staff I encountered we As a 1st time buyer and single woman, I dreaded going in to buy a car. Within a few minutes, I felt completely at ease. All the staff I encountered were low-key, friendly and had a no-pressure approach. Trent was exceptional in his easy-going, friendly and charismatic approach. As stated by his co-workers, he is the tech-savvy saleman! He gives 110% and continues to offer his free time to help in understanding and using the technology. Just returned from a 3 day roadtrip. I LOVE my Suburu and highly recommend this dealership! I am most grateful for all the people who helped with my purchase. More
Other Employees Tagged: Jennifer Duran , Trent Nichols
June 08, 2018
Very friendly and efficient staff! CJ took the time to review all the features on vehicle we were purchasing. He also knew we were interested in buying SUV later this year and took the CJ took the time to review all the features on vehicle we were purchasing. He also knew we were interested in buying SUV later this year and took the time to tell us about new SUV that was coming later this summer. He had us stick around and see new model and tell us why Subaru is very competitive. We will be back :) More
Other Employees Tagged: CJ Nichols , Louie Ascencio
June 05, 2018
Best car buying experience ever ! This Dealership and its employees are by far the most professional , courteous, pleasant , helpful and non pressure oriented that I have ever encounte This Dealership and its employees are by far the most professional , courteous, pleasant , helpful and non pressure oriented that I have ever encountered when buying a car of any make over the last 50 years ! Salesman Kevin Gribble and Finance manager Traci Roberts were both extremely knowledgeable and could not have been more pleasant to deal with ! Our Outback was detailed and ready in perfect condition in a very short time. We would recommend Tucson Subaru, Kevin and Traci to anyone ( and all ready have ) ! You will find NO pressure and hard sell here ! Thanks to both of you for making this a VERY PLEASANT experience ! More
Other Employees Tagged: Kevin Gribble
June 04, 2018
Awesome sale person Joel mc Collette was extremely helpful and kind /made the car buying pleasant. Would recommend him to all friends and family. And I will return to h Joel mc Collette was extremely helpful and kind /made the car buying pleasant. Would recommend him to all friends and family. And I will return to him when buying another vehicle. More
Other Employees Tagged: Joe Micoletti
June 04, 2018
Steve Willis made our experience a good one Steve Willis made sure we had a casual no-pressure experience with Tucson Subaru. We would recommend people considering visiting the dealership ask fo Steve Willis made sure we had a casual no-pressure experience with Tucson Subaru. We would recommend people considering visiting the dealership ask for Steve! Traci Roberts was very accommodating in helping out with the paperwork and gave us clear explanations to all of our questions. Thanks guys! More
Other Employees Tagged: Steve Willis
June 04, 2018
Thank you! Thank you Jim and Traci! Quick, easy and painless. Will definitely come back for our next car! My daughter loves the car and you guys were very hel Thank you Jim and Traci! Quick, easy and painless. Will definitely come back for our next car! My daughter loves the car and you guys were very helpful in assisting us with a smooth purchase. :) More
Other Employees Tagged: Jimmy "Colorado" Coyle

