Traci Roberts | Page 235

New car buyer I had a great experience with this dealer. This was my first car purchase and they walked me through everything and answered all my questions. I had a great experience with this dealer. This was my first car purchase and they walked me through everything and answered all my questions. More

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Buying a car is a stressful event, until I came to Subaru I love Tucson Subaru! I went to four dealerships in Tucson and spent many hours on the internet before coming in to see used cars from Trent. He ma I love Tucson Subaru! I went to four dealerships in Tucson and spent many hours on the internet before coming in to see used cars from Trent. He made the experience easy without pressure. He really knows his inventory and told us all about the cars we were interested in. He showed us the car repair records which helped us make our decision. I've only purchased 3 cars in my life and hate the idea of getting a bad deal because I don't know how to negotiate. No problem at Tucson Subaru- good prices, low pressure, excellent service. That's what you want from a car dealership. Thanks Trent and Traci for helping us with our awesome car buying experience. I'll be back! More

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responsive and honest. I found Trent to be quite honest, straightforward and candid. He was responsive to inquiries both during and outside of business hours. He was good a I found Trent to be quite honest, straightforward and candid. He was responsive to inquiries both during and outside of business hours. He was good about keeping me informed during the payment process and was clearly concerned about my welfare since he was caught in the middle of a few deals at the time. More

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Trade-in of 2013 Outback; Purchase of 2017 3.6R Touring/HDL Kevin Gribble was pleasant and very knowledgeable during this whole process. So was Traci Roberts. We never felt pressured and did get all of our init Kevin Gribble was pleasant and very knowledgeable during this whole process. So was Traci Roberts. We never felt pressured and did get all of our initial questions answered. Overall, a very good experience. More

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Felt very confident buying a used car from Subaru and Ken! Great experience overall and very happy with my purchase! Thank You Ken and Tucson Subaru for your excellent service and attention! I will be back! Mi Great experience overall and very happy with my purchase! Thank You Ken and Tucson Subaru for your excellent service and attention! I will be back! Michelle More

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First class every time I came in to look! I had to come to look several times before purchasing. There was never any pressure to buy at the time of my visits. When I told them I wanted a certa I had to come to look several times before purchasing. There was never any pressure to buy at the time of my visits. When I told them I wanted a certain color they looked and realized there was one on the way. We planned and scheduled delivery. It was all very easy. Steve and Joe took the time to go on test drives a couple times before I decided on a purchase. Given the opportunity to test drive a Subaru, these cars sell themselves! I'm very impressed with my purchase so far. Can't wait to go to a new owner orientation to learn more on what I have. More

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Best, easiest fair timely experience EVER purchaing a car. From the start of this experience to the end, we felt valued as a customer. I would highly recommend Tucson Subaru to anyone that is looking for a ne From the start of this experience to the end, we felt valued as a customer. I would highly recommend Tucson Subaru to anyone that is looking for a new or used auto. Our sales person Trent was engaging and respectful. That being said WE WILL BE BACK! Thanks Tucson Subaru! More

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Very helpful and very nice. She answered all the questions I had and was very informative. This was not my first New buy, but this was the best! and very nice. She answered all the questions I had and was very informative. This was not my first New buy, but this was the best! More

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Started off bad, ended in a very positive experience We test drove a few cars earlier in the fall and had a really negative experience with a different sales person at this dealership. When we were ready We test drove a few cars earlier in the fall and had a really negative experience with a different sales person at this dealership. When we were ready to buy, we called for an appointment. We spoke with Jennifer and told her we were anxious about having a repeat (aggressive and sometimes negative texting and calling after a test drive). She was great - very low pressure and assured us that wouldn't happen again. We test drove several vehicles, she priced out several options and presented them to us. We ended up getting two used (one nearly new) vehicle and traded in our nearly new Subaru. Traci helped us through the financial part of the purchase and was great - super friendly and great about presenting options. If it wasn't for the earlier, experience, I would rate the dealership a 5. More

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Very positive experience purchases a newer car I had a very good experience at the dealer. I met Steve Norris, who was considerate, listened to my needs and stayed in touch. After the Christmas w I had a very good experience at the dealer. I met Steve Norris, who was considerate, listened to my needs and stayed in touch. After the Christmas weekend, the car I was interested was located and I test drove it. I explained my financial needs and what I needed from the car. The result was very favorable and I purchased the car. Two people stood out in this experience: Steve Norris and Traci Roberts, finance manager. Both were considerate, helpful, gave good info, and were people I would contact again. Everyone there was very friendly, helpful, but not overbearing. More

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