Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,924 Reviews
Write a Review2925 Reviews of Traci Roberts
November 29, 2016
Smooth Sailing The service was really remarkable. Never any stress, all questions were answered and given in detail if I was curious. Great store and incredible peop The service was really remarkable. Never any stress, all questions were answered and given in detail if I was curious. Great store and incredible people to work with. More
Other Employees Tagged: Bob Wilson
November 29, 2016
Amazing experience! Went there to simply look at some cars with an idea of what I wanted. CJ Nichols helped me find my Subaru Forester and I couldn't have had a better ex Went there to simply look at some cars with an idea of what I wanted. CJ Nichols helped me find my Subaru Forester and I couldn't have had a better experience. He was so informative and helpful and I am in LOVE with my car! I would recommend CJ and the Tucson Subaru dealership to anyone looking for a new vehicle! More
Other Employees Tagged: CJ Nichols
November 28, 2016
Easy & comfortable Salesman was very knowledgeable and helpful. He listened to what we had to say. Did no tell us what we wanted, like some salesmen do. Salesman was very knowledgeable and helpful. He listened to what we had to say. Did no tell us what we wanted, like some salesmen do. More
Other Employees Tagged: Kevin Woessner
November 27, 2016
Purschase of 2017 Subaru Forester We were very pleased with the your dealership. The salesman Gil Warren was very efficient along with Tracie in the Finance Dept, The whole experienc We were very pleased with the your dealership. The salesman Gil Warren was very efficient along with Tracie in the Finance Dept, The whole experience went very smooth and did not take as long as other vehicle purschases. More
Other Employees Tagged: Gil Warren
November 27, 2016
New Ouback Kevin was very thorough in answering all my questions & demonstrating all the options on my new car. Would definitely tell my friends & family to go Kevin was very thorough in answering all my questions & demonstrating all the options on my new car. Would definitely tell my friends & family to go see him & check out the Outbacks. Traci in finance also did a great job explaining all the additional coverage available. A little too good actually as I ended up buying some of the additional contracts & I never do that. All in all, a good experience considering that I usually put car buying right up there with a trip to the dentist. More
Other Employees Tagged: Kevin McDougall
November 25, 2016
Excellent Service Across the Board From the moment we stepped into Tucson Subaru, we received outstanding service from everyone we encountered - from the sales agents (Spence Bilbo and From the moment we stepped into Tucson Subaru, we received outstanding service from everyone we encountered - from the sales agents (Spence Bilbo and Steve Norris), to the finance department (Traci Roberts), to the parts department (Scott Buford), to the service department (Jade Hilliard.) In the space of one weekend in October 2016 we purchased two lightly-used Subarus (2015 Forester and 2016 Impreza), and have returned several times for added trim, paint and upholstery treatment, and accessories. Before we purchased, the sales agents made sure that we were getting the best vehicles fitting our requirements and that we received a fair price for our trade-ins, and went out of their way, even after the sales had been finalized, to make sure we got everything we might want or need for our vehicles. We look forward to maintaining our warm relationship with Tucson Subaru and the dealership's friendly and efficient staff for many years to come. More
Other Employees Tagged: Jade Hilliard , Spence Bilbo, Scott Buford, Steve Norris
November 22, 2016
Gil & Traci were such awesome people to work with! We were dreading finding a vehicle. However, I have to say, this was a painless experience!My husband and I highly recommend this location and these e We were dreading finding a vehicle. However, I have to say, this was a painless experience!My husband and I highly recommend this location and these experienced and great people. More
Other Employees Tagged: Gil Warren
November 22, 2016
Fun Time I enjoyed buying my new car. They helped us pick out exactly the one we wanted. There were no hassles. We have bought 3 cars from them. I enjoyed buying my new car. They helped us pick out exactly the one we wanted. There were no hassles. We have bought 3 cars from them. More
Other Employees Tagged: DJ Tramp, Jennifer Duran, Mike Henry
November 21, 2016
I buying a 2017 Outback Decided to replace my 2014 Outback with a 2017 to get all the wonderful new safety features, especially the back-up camera and Eyesight warning. Sales Decided to replace my 2014 Outback with a 2017 to get all the wonderful new safety features, especially the back-up camera and Eyesight warning. Sales rep Ken Murch was so helpful and easy to quirk with, and Traci Roberts in finance was patient and thorough. I just knew that I was in the best is hands for the whole process. More
Other Employees Tagged: Ken Murch
November 21, 2016
A Pleasant Experience Everyone that I worked with when purchasing my car was super friendly and helpful. They were professional and took the time to answer any and all of m Everyone that I worked with when purchasing my car was super friendly and helpful. They were professional and took the time to answer any and all of my questions. They were available by email and phone and were prompt in responding. The were very informative and did not pressure me into purchasing something that I was not wanting. Overall the best dealership I have bought from. More
Other Employees Tagged: Jennifer Duran , Trent Nichols

