Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,925 Reviews
Write a Review2925 Reviews of Traci Roberts
December 11, 2016
Great Buying Experience Kevin helped with all aspects of buying from knowing the answers to every question asked to a very complete test drive that really sealed the deal. Th Kevin helped with all aspects of buying from knowing the answers to every question asked to a very complete test drive that really sealed the deal. Thanks for a great buying experience. More
Other Employees Tagged: Kevin McDougall
December 10, 2016
Amazing service Everyone was super nice and willing to help and explain anything I had questions about. I left feeling great about my new car purchase and know that I Everyone was super nice and willing to help and explain anything I had questions about. I left feeling great about my new car purchase and know that I have a great place to go if something happens with my car. More
Other Employees Tagged: Kevin Woessner
December 08, 2016
Wonderful Experience We are an older, retired couple who came looking for an Outback and Chris Smith gave us a thorough explanation of the different features that are ava We are an older, retired couple who came looking for an Outback and Chris Smith gave us a thorough explanation of the different features that are available and how they may add to our driving experience. We are not high tech women and appreciated his patience to explain and show us the features as many times as we asked. We went for a test drive and he pointed out how these features worked so we had first hand knowledge. There was no pressure to buy and when we wanted more time to think about it, he was very supportive. We came back with a higher quote on our trade in from another source and he was able to increase his offer so it was more equitable. After we made up our minds and bought the car, he very patiently went over the features (again), synced my phone with the bluetooth and showed us how everything worked (again). We also saw Traci Roberts in finance who went over all the options we could choose from and what they covered. Again there was no pressure to buy and she had a lot of patience explaining everything. She was a joy to work with. After almost 4 hours we drove off in our wonderful new car and lived to tell the tale. WHEW...a very thorough experience! We have purchased several cars in our lifetime and this was by far the best, most thorough experience. More
Other Employees Tagged: Chris Smith, Sales
December 07, 2016
Excellent had a great experience thanks to CJ , One of the most important things to me was the test drive that he took me on and explained a lot of things about the car very helpful , One of the most important things to me was the test drive that he took me on and explained a lot of things about the car very helpful More
Other Employees Tagged: CJ Nichols
December 07, 2016
THANKS Thanks for another positive experience in purchasing a new Subaru Impreza. We appreciated how much Kevin G. (who we had worked with on a prior purchas Thanks for another positive experience in purchasing a new Subaru Impreza. We appreciated how much Kevin G. (who we had worked with on a prior purchase) respected our time, got to the point quickly, and quoted us the best price he could. Traci in finance made the closing process as pleasant as could be. More
Other Employees Tagged: Kevin Gribble
December 04, 2016
First time buyer As a young first time car buyer, everyone at Tucson Subaru was wonderful and patient to work with. Both Chris and Trent were able to explain the car b As a young first time car buyer, everyone at Tucson Subaru was wonderful and patient to work with. Both Chris and Trent were able to explain the car buying process a bit and were great guys to get a car from. Each time I came in, the customer service receptionists were friendly and helpful, especially Cathy Roach. Traci Roberts was a wonderful and professional person to work with to help find financing and get all of the paper squared away. Thank you to all at Tucson Subaru. I love my car! More
Other Employees Tagged: Chris Smith , Trent Nichols, Cathy Roach
December 04, 2016
Great job everyone. It was a pleasure doing business with Tucson Subaru. Though the buying process was a long one and Steve Willis made sure we were well cared for durin It was a pleasure doing business with Tucson Subaru. Though the buying process was a long one and Steve Willis made sure we were well cared for during the process. From the test drive to the transfer of vehicles Steve made sure I was well informed as to what was taking place. His knowledge of the Outback and his instruction had my mind spinning. Loren Henry was willing to work with us to come up with a mutual agreement. We appreciated his professional, frank and honest negotiation. We had to come back today to sign the paperwork, because we really hadn't planned on buying a car, and Traci Roberts got the job done in short, efficient and friendly order. In closing, I LOVE my new Outback and will not hesitate to spread the word of my great experience to my friends -- THANK YOU. SIncerely, Judy and Pat Cannon P.S. The roses were such a wonderful surprise. THANK YOU More
Other Employees Tagged: Steve Willis , Loren Henry
December 03, 2016
Mike Henry made our Buying experience stress free We trades in a seldom used 2008 Jeep Wrangler in the morning.We drove off with a 2017 Forrester later that day.A large dealership with a big inventory We trades in a seldom used 2008 Jeep Wrangler in the morning.We drove off with a 2017 Forrester later that day.A large dealership with a big inventory...The teamwork was also impressive. More
Other Employees Tagged: Mike Henry
December 02, 2016
Buying our first Subaru Gil Warren was very informative, low pressure salesman. He was easy to work with. Traci was very efficient and fast with the paperwork and gave us imp Gil Warren was very informative, low pressure salesman. He was easy to work with. Traci was very efficient and fast with the paperwork and gave us important information about cashing in our old warranty on our Nissan. More
Other Employees Tagged: Gil Warren
November 30, 2016
Comfortable Buying from Trent Nichols was like buying g a bike from my son. We talked of price range, he showed us vehicles and decided on the one he wanted for u Buying from Trent Nichols was like buying g a bike from my son. We talked of price range, he showed us vehicles and decided on the one he wanted for us. Completely Comfortable. More
Other Employees Tagged: Trent Nichols

