Tracie Benton-Mason | Page 4

Great experience !! Every one super professional . In and out on a timely manner. Solved all problems and did it quickly. A special thanks to Tracy Mason. Hope to see you Every one super professional . In and out on a timely manner. Solved all problems and did it quickly. A special thanks to Tracy Mason. Hope to see you soon. More

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Excellent car buying experience There were no surprises with our car buying experience. During several phone calls with our salesman, we had pretty much made up our mind that we wou There were no surprises with our car buying experience. During several phone calls with our salesman, we had pretty much made up our mind that we would leave the lot with a new car that day. Just a pleasure to work with! More

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High quality customer experience Every employee went overboard to insure my purchase and following interaction was first class,from the purchase itself to the return of an umbrella le Every employee went overboard to insure my purchase and following interaction was first class,from the purchase itself to the return of an umbrella left in my previous vehicle. More

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A delightful experience The vehicle upgrade from the 2016 to the 2019 Subaru Legacy was the best thing that I have done. I notice that the Consumers Report Buyer Guide has i The vehicle upgrade from the 2016 to the 2019 Subaru Legacy was the best thing that I have done. I notice that the Consumers Report Buyer Guide has it ranked top in its class for this year. Your staff handling the matter was top class in kindness and thorough in its explanation of how the new car operates. The only disturbance was that I thought the transition of monthly payments for the new car would be arranged as part of the closure of the operation. It was not that smooth. Again, Crews bent over backwards in seeing to it that I would have all questions answered regarding the operation of the car, even providing me with $50 worth of gas. Small things like installing a trunk mat were done without my asking. Your staff is the epitome of Southern Charm. More

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Excellent Overall Car Buying Experience I had an excellent car buying experience from my initial call to Tracie to my purchase from Trey. I had promised Tracie I would give her a "heads up" I had an excellent car buying experience from my initial call to Tracie to my purchase from Trey. I had promised Tracie I would give her a "heads up" before I arrived and then I showed up on an impulse. But she remembered our entire conversation and was able to introduce me to Trey and correctly summarize my desires. More

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Awesome new Crosstrek It started with Tracie giving me a call to set up a test drive. As I went in I was greeted by Trey and it went smoothly from there. They made the proc It started with Tracie giving me a call to set up a test drive. As I went in I was greeted by Trey and it went smoothly from there. They made the process very easy and transparent. More

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Finally, a good car buying experience! The sales service was excellent and were not pushy at all. They were very knowledgeable about the car I was interested in (Crosstrek), and was willin The sales service was excellent and were not pushy at all. They were very knowledgeable about the car I was interested in (Crosstrek), and was willing to let me test drive several different versions of the car. They were very upfront about the price of the car and didn't try to sneak in extra things that I didn't need. I found the car I was interested in while shopping on-line and Tracie called me a within a few minutes of submitting the information for the car I was interested in to let me know they were willing to assist me that same day. When I arrived, she directed me to Trey who was easy-going, knowledgeable, likeable, and a not pushy in any way. It was the least pressured I have ever felt buying a car. It was the smoothest, quickest buying car experience I've ever had. I actually left the dealership feeling happy about my purchase and not anxious like I usually do. More

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10/10 Would Recommend I had went in with an idea of a specific vehicle that was listed on Crews' Website. Tracie directed me to Scott Griffin, and he was very knowledgeable I had went in with an idea of a specific vehicle that was listed on Crews' Website. Tracie directed me to Scott Griffin, and he was very knowledgeable and friendly, and answered all of my questions. As a single female, I have had a bad experience buying a car in the past due to pushy dealerships, and I had 0 issues at all here at Crews!! Great experience all around. More

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Best Car Buying Experience! I have to say this was the best car buying experience we have had, hands down!! Robert was fantastic! Everyone was very helpful, informative, and went I have to say this was the best car buying experience we have had, hands down!! Robert was fantastic! Everyone was very helpful, informative, and went our of there way to make sure you got exactly what you wanted for the best price. Thank you Mrs. Pam, Mrs. Tracie, and Robert! We got a fantastic car and fantastic service! We will not go anywhere else! If you have a question about a car you go see Robert Kozakiewicz! More

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The most pleasant and professional dealership I have found In addition to being professional and knowledgable, the people at Crews are genuinely nice. They made the process of buying a car for our college age In addition to being professional and knowledgable, the people at Crews are genuinely nice. They made the process of buying a car for our college age daughter pleasant and educational, and they bent over backwards to make sure that our daughter, as first time car owner, has the ability to call them and ask any questions she might have, now or in the future. Highly recommended. More

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