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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 14

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
333 Reviews
4.7

333 Reviews

Write a Review

333 Reviews of Tracy Sapienza

February 14, 2025

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Employee Rating

Ganley Ford, Mike and George make this an awesome experience. They made this an enjoyable experience. More

by Nxthome1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bode , Mike LaScola

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Feb 14, 2025

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that Mike, George, and our team had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

February 10, 2025

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Employee Rating

Mike was amazing. Easy to talk to and deal with. Left satisfied with my new vehicle. Great job. More

by Angiendan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

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Feb 11, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Mike and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 10, 2025

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Employee Rating

We found Madelyn vega exceptional at her job. At 78 yrs old i bought a few cars in my life and found this my best experience . More

by .Douglas e. Swanson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madelyn Vega

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Feb 11, 2025

Ken Ganley Ford Parma responded

Douglas, Thank you! Madelyn and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

February 05, 2025

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Employee Rating

Good experience with dealer, I had questions I was confused by some things i did not understand. They went above and beyond to answer my question straiten up some calculations for me so I felt good ab More

by designperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman, Nick Feruito

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Feb 05, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

February 04, 2025

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Employee Rating

Great customer service Everyone is very nice Got me the car I wanted Very pleased More

by Bethcooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bode

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Feb 04, 2025

Ken Ganley Ford Parma responded

Beth, Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 03, 2025

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Employee Rating

Very friendly and clean. Door was held open as we walked in and we were pleanstly greated! Felt welcomed and important! Was even offered water or a coffee. More

by Mjvac88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller, Rich Vargo

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Feb 03, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 01, 2025

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Employee Rating

Dylan was thorough, polite and helpful. He kept me informed of the progress and helped me change my code. More

by BARBARA.MOWRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 02, 2025

Ken Ganley Ford Parma responded

Barbara, We are very happy to hear Dylan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Feb 04, 2025

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

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Employee Rating

First time at dealership for service and found that the service was excellent. I will return again. More

by Jeepdriver59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

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Feb 02, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Feb 04, 2025

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 31, 2025

Dealership Rating
Employee Rating

Ken Ganley Ford is first class. From purchasing a car through sales to service department timely addressing a few minor issues. Very pleased. Great Ford dealership. More

by West side Ford Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, Dylan Yavorsky , Rich Vargo

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Jan 31, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 22, 2025

Dealership Rating
Employee Rating

Very Helpful interactions, even with hiccups in the process, they did what they could to put me in a vehicle that I Love. More

by lucasmayhem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Rodriguez

Print
Jan 22, 2025

Ken Ganley Ford Parma responded

Thanks, Lucas, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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