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Tracy Sapienza

Overview Reviews (333) Inventory (243)

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Tracy Sapienza

Tracy Sapienza | Page 13

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7

333 Reviews

Overview Reviews (333) Inventory (243)

4.7

333 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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333 Reviews of Tracy Sapienza

March 03, 2025

Dealership Rating

Employee Rating

People were very friendly and helpful during the purchase process. Finance people explained in plain language all of the papers. process. Finance people explained in plain language all of the papers. More

by Michaelmarisss

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris 'Bubba" Andrade

Mar 03, 2025 -

Ken Ganley Ford Parma responded

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2025

Dealership Rating

Employee Rating

They were ao easy to workqith I was amazed at the financing they were able to get. financing they were able to get. More

by Nxthome1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bode

Mar 03, 2025 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

March 01, 2025

Dealership Rating

Employee Rating

When I walked in Ford Parma. I ask for one of the best salesman on scene please . So This is when I met Bolaji. Parma isn't an easy commute if you know what I mean......on many I ask for one of the best salesman on scene please . So This is when I met Bolaji. Parma isn't an easy commute if you know what I mean......on many levels. But visiting there purposeful. More

by Misscomentary Cleveland

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Nick Feruito , Mike LaScola, Scott Hill

Mar 03, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Mar 05, 2025 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Dealership Rating

Employee Rating

This is my first new car, I was nervous. They made the experience great,fun They made the experience great,fun More

by Theresa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: C.J. Overman, Tom Yerace , Ken Stafford

Feb 27, 2025 -

Ken Ganley Ford Parma responded

Thanks, Theresa, for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

February 24, 2025

Dealership Rating

Employee Rating

Hey guys , i just want to say this guys are awesome, they always helps people always helps people More

by enriquelopez0502

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Nick Feruito , Chris 'Bubba" Andrade, Mike LaScola, Fernando Rodriguez

Feb 25, 2025 -

Ken Ganley Ford Parma responded

Enrique, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

February 19, 2025

Dealership Rating

Employee Rating

It was a pleasure working with George and team. Would highly recommend. George was the best! Would highly recommend. George was the best! More

by Krabat50abe20

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bode

Feb 19, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with George and our team, and we look forward to working with you again.

February 17, 2025

Dealership Rating

Employee Rating

Was great working with you guys thanks again come see us in Alaska when you get time in Alaska when you get time More

by Reinfordexcavating

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bode

Feb 17, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 15, 2025

Dealership Rating

Employee Rating

Every one from service to sales very helpful and friendly!! Very Clean Dealership as well. Love CJ followed her from Ken Ganley Ford, when it was in Cleveland. friendly!! Very Clean Dealership as well. Love CJ followed her from Ken Ganley Ford, when it was in Cleveland. More

by carriew

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: C.J. Overman, Dan Overman, Nick Feruito, George Hadgigeorgiou , Ken Stafford

Feb 16, 2025 -

Ken Ganley Ford Parma responded

Thank you so much, Carrie, for your excellent review! We are so glad that C.J. had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Feb 18, 2025 -

Ken Ganley Ford Parma responded

Hi Carriew, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

Dealership Rating

Employee Rating

CJ was great to work with helped out a lot and the entire staff was great all the way to Ke ! Service dept was excellent as well staff was great all the way to Ke ! Service dept was excellent as well More

by Bwodzisz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: C.J. Overman, Nick Feruito, George Hadgigeorgiou , Ken Stafford

Feb 16, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words for C.J. and our team and for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

Feb 18, 2025 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

Dealership Rating

Employee Rating

Austin was incredible. Told him I needed to be in and out under an hour - he had everything ready for me the second I walked in and I walked out feeling better than I came Told him I needed to be in and out under an hour - he had everything ready for me the second I walked in and I walked out feeling better than I came in. If I go ford again in the future, it’ll be with Austin at Ganley in Parma. More

by Brendanqbennett

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Austin Simpson

Feb 16, 2025 -

Ken Ganley Ford Parma responded

Thanks, Brendan, for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that Austin was able to assist you and that you had such a positive experience.

Feb 18, 2025 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

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