Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 20

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
306 Reviews
4.7

306 Reviews

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306 Reviews of Tracy Sapienza

April 14, 2024

Dealership Rating
Employee Rating

Excellent customer service, as always. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. More

by JMSTRAUSS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, George Hadgigeorgiou , Kenneth Miller

Apr 15, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

April 12, 2024

Dealership Rating
Employee Rating

Wonderful experience. Very friendly, helpful and patient staff. Mike was a great communicator. Finance was a smooth process. More

by praise1133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou , Mike LaScola

Apr 12, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Mike here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 09, 2024

Dealership Rating
Employee Rating

CJ was just awesome. She took a lot of time with us letting us know everything about the car. She was patient with the different models we were looking at and I have ne More

by Cheri Wilmoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman

Apr 09, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, Cheri, and we hope to see you again!

April 08, 2024

Dealership Rating
Employee Rating

Great dealership to deal with! !!!!!!!! Definitely would buy again from Ken Miller, great salesman. Would definitely do business again More

by OBROWN2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller

Apr 09, 2024

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2024

Dealership Rating
Employee Rating

Pam and Madelyn did a wonderful job in finding the perfect car for me. Pam also kept me in the price range I was looking for. Both were very professional and kind. More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Madelyn Vega

Apr 03, 2024

Ken Ganley Ford Parma responded

Angela, It's great to hear that Pam and Madelyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 03, 2024

Dealership Rating
Employee Rating

Great dealership, works with its customers to provide a quality experience. Will continue being a customer. More

by Antoinette Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman

Apr 03, 2024

Ken Ganley Ford Parma responded

Antoinette, , It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 27, 2024

Dealership Rating
Employee Rating

We stopped in because Ganley Ford Parma had the exact vehicle that we were looking to purchase. They were responsive when I inquired online and we were met by Bert when we arrived. The vehicle was ready More

by PB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bert Cslzek, Ken Stafford

Mar 27, 2024

Ken Ganley Ford Parma responded

PB, It's fantastic to hear that Bert provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

March 25, 2024

Dealership Rating
Employee Rating

The dealership was clean and inviting. The staff was professional and courteous. The purchasing process was quick and easy. More

by mtoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, George Bode , Ken Ganley

Mar 26, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 16, 2024

Dealership Rating
Employee Rating

I visited there the weekend of their move and everything was very seamless and organized despite a lot going on at the dealership. Austin was very patient, knowledgeable, friendly, and accommodating. More

by william_tate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Mar 16, 2024

Ken Ganley Ford Parma responded

Thank you so much, William, for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 10, 2024

Dealership Rating
Employee Rating

Great customer service by the entire team. Jeromy did a great job as sales person and made it an easy process. Thank you for help! More

by michaelniro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeromy Acord, Ken Stafford

Mar 11, 2024

Ken Ganley Ford Parma responded

Thank you, Michael, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again!

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