Travis Cobbs | Page 7

They said it would be about an hour annd an half and it was less than that. was less than that. More

by lindquist.charline Verified Customer Verified Customer

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Regular maintenance is very reliable. I wish it took less than two hours of waiting but otherwise I'm perfectly pleased. Everyone is very nice. . I wish it took less than two hours of waiting but otherwise I'm perfectly pleased. Everyone is very nice. . More

by MITCHM62 Verified Customer Verified Customer

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Professional, respectful. They treated me as a value customer. Left with confidence and satisfaction. Excelsior! They treated me as a value customer. Left with confidence and satisfaction. Excelsior! More

by ecks_thirteen Verified Customer Verified Customer

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Great service kept me informed on progress of service. Facilitated my shuttle back and forth from home Facilitated my shuttle back and forth from home More

by MANJRIKAR.CHIN Verified Customer Verified Customer

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Since you keep sending me this survey, I’ll let you know the truth. In the past, I had Celine as the service rep. She was efficient and very good at her job. How that my 2 yrs complementary service is up, t the truth. In the past, I had Celine as the service rep. She was efficient and very good at her job. How that my 2 yrs complementary service is up, they kept me there 2 1/2 hrs just to rotate my tires like I don’t have anything else to do with me day, despite me having an appt. When I went to inquire about my vehicle after the long wait and was told I need wipers, brakes and rotors. My car had less than 15,000 miles and it’s 2 1/2 yrs old. When I told them I don’t have time and needed to leave, he had me sit back down and called me back 5 mins later to tell me oh he had the wrong car and there’s nothing wrong with my car. What if I told him go ahead and do the work? I’m sure he would gladly charge me the extra $1,000 for it even though it didn’t need any of that work and it was the wrong car he was looking at. Sad and disappointing. More

by CINDY2083 Verified Customer Verified Customer

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Very impressive Service Department of Advantage Toyota, Valley Stream, NY 11580 where you get attention, sorting out solutions of problems of your vehicle and quick service. All tributes to the team & thei Valley Stream, NY 11580 where you get attention, sorting out solutions of problems of your vehicle and quick service. All tributes to the team & their manager. The hospitality is amazing !! I will give them 10/10. 🏆🏆🏆 More

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$300 to change a cabin and engine filter that is $50 at AutoZone with free installation. Upselling before the car is looked at by a “tech”. Then informed that a brake job would cost $2000 for all 4 pad AutoZone with free installation. Upselling before the car is looked at by a “tech”. Then informed that a brake job would cost $2000 for all 4 pads, front rotors and flush. Local mechanic charged $750 for the same service with Toyota OEM parts or $900 for pads and rotors of higher quality ratings that they showed me the data as to where that extra $150 went. This service center is a Stealership. More

by kipnisj Verified Customer Verified Customer

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I have nothing but praises to say about Margie Bonel and Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyon Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyond to make me comfortable with the process and that my vehicle is always in capable hands. I will always recommend this location to family and friends. Keep up the good work. More

by TMKBLVD Verified Customer Verified Customer

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TRAVIS is very nice and cooperating while whole process. I really appreciate that but they took long to work on vehicle I really appreciate that but they took long to work on vehicle More

by Muhammad khan Verified Customer Verified Customer

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Staff members are always very professional and helpful. They very knowledgeable in what they do. They very knowledgeable in what they do. More

by kesere2460 Verified Customer Verified Customer

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