Travis Cobbs | Page 7
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
370 Reviews
Write a Review370 Reviews of Travis Cobbs
August 22, 2024
Regular maintenance is very reliable. I wish it took less than two hours of waiting but otherwise I'm perfectly pleased. Everyone is very nice. . I wish it took less than two hours of waiting but otherwise I'm perfectly pleased. Everyone is very nice. . More
Other Employees Tagged: Xavier Ascencio, Frantz Casimir
August 22, 2024
Professional, respectful. They treated me as a value customer. Left with confidence and satisfaction. Excelsior! They treated me as a value customer. Left with confidence and satisfaction. Excelsior! More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Akin Dixon, Margie Bonel, Celine Zollinger
August 16, 2024
Since you keep sending me this survey, I’ll let you know the truth. In the past, I had Celine as the service rep. She was efficient and very good at her job. How that my 2 yrs complementary service is up, t the truth. In the past, I had Celine as the service rep. She was efficient and very good at her job. How that my 2 yrs complementary service is up, they kept me there 2 1/2 hrs just to rotate my tires like I don’t have anything else to do with me day, despite me having an appt. When I went to inquire about my vehicle after the long wait and was told I need wipers, brakes and rotors. My car had less than 15,000 miles and it’s 2 1/2 yrs old. When I told them I don’t have time and needed to leave, he had me sit back down and called me back 5 mins later to tell me oh he had the wrong car and there’s nothing wrong with my car. What if I told him go ahead and do the work? I’m sure he would gladly charge me the extra $1,000 for it even though it didn’t need any of that work and it was the wrong car he was looking at. Sad and disappointing. More
Other Employees Tagged: Celine Zollinger
August 12, 2024
Very impressive Service Department of Advantage Toyota, Valley Stream, NY 11580 where you get attention, sorting out solutions of problems of your vehicle and quick service. All tributes to the team & thei Valley Stream, NY 11580 where you get attention, sorting out solutions of problems of your vehicle and quick service. All tributes to the team & their manager. The hospitality is amazing !! I will give them 10/10. 🏆🏆🏆 More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Akin Dixon, Margie Bonel, Celine Zollinger
August 11, 2024
$300 to change a cabin and engine filter that is $50 at AutoZone with free installation. Upselling before the car is looked at by a “tech”. Then informed that a brake job would cost $2000 for all 4 pad AutoZone with free installation. Upselling before the car is looked at by a “tech”. Then informed that a brake job would cost $2000 for all 4 pads, front rotors and flush. Local mechanic charged $750 for the same service with Toyota OEM parts or $900 for pads and rotors of higher quality ratings that they showed me the data as to where that extra $150 went. This service center is a Stealership. More
August 06, 2024
I have nothing but praises to say about Margie Bonel and Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyon Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyond to make me comfortable with the process and that my vehicle is always in capable hands. I will always recommend this location to family and friends. Keep up the good work. More
Other Employees Tagged: Xavier Ascencio, Margie Bonel
July 26, 2024
TRAVIS is very nice and cooperating while whole process. I really appreciate that but they took long to work on vehicle I really appreciate that but they took long to work on vehicle More
Other Employees Tagged: Frank Hussain, Xavier Ascencio, Selina Vicente
Dealership Inventory (299 Vehicles)

