Travis Cobbs | Page 8
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
370 Reviews
Write a Review370 Reviews of Travis Cobbs
July 21, 2024
always the best service always quick to get back to you with an answer great sevice with an answer great sevice More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Akin Dixon, Margie Bonel, Celine Zollinger
July 11, 2024
The final dealership for all my needs since I bought my first Toyota in 2007. first Toyota in 2007. More
Other Employees Tagged: Frank Hussain, Andy Zollinger, Tom Coppola, Margie Bonel, Selina Vicente, Celine Zollinger, Ross Finkelstein, Tanver Ahmed , Luis Guzman
July 05, 2024
Wait time was decent but service agent was rude and impatient. The main reason for me visiting this particular location because it’s close to my home impatient. The main reason for me visiting this particular location because it’s close to my home More
Other Employees Tagged: Andy Zollinger
July 01, 2024
The service team at Advantage Toyota is professional and responsive, identifying what needs to be done to keep my vehicle on the road. Thank you. responsive, identifying what needs to be done to keep my vehicle on the road. Thank you. More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Akin Dixon, Margie Bonel, Celine Zollinger
July 01, 2024
I was not kept informed. I called and text number provided however never got a response. I had to keep going to Travis' office at least 3 times to get updates. I would hav I called and text number provided however never got a response. I had to keep going to Travis' office at least 3 times to get updates. I would have liked to be given the option of leaving and returning another time at the dealership to complete the work. I didn't hear until the end that a machine had broken down causing delays. Communication is key! More
June 27, 2024
Horrible service long wait time, I went there for oil change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my v change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my vehicle is a brand new vehicle hardly driven only when I go on family trips. I have two other vehicles for daily use. He never put my vehicle on the wheel balancing system to determine if it out of line. After one hour on the waiting room he call me and said my air filter and cabin filter needs to change I told him I am here only for the oil change. He was ok I relay it. After 4 hours waiting I went an ask how long more do I have to wait. He was sitting in his office with the paperwork’s on his desk. When I received my vehicle my gloves compartment was hanging on one side other end was loose. Why when I had complementary service they did not request for these things to change or fix why on when my complementary service end? Totally see they trying to rip people off on spending money money on this that does not need to change. When I got home I look at the air filter they both are in good condition. Like I said I hardly use this car. I have two other vehicles for daily use. Total rip off poor service More
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