Travis Cole
Travis Cole at Niello Volkswagen
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Travis Cole | Page 7

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
89 Reviews
4.9

89 Reviews

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89 Reviews of Travis Cole

November 15, 2023

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Employee Rating

The service and attention was great, Travis understand that I needed a vehicle and he also knew that my car was going to be there for a while, thanks Travis More

by AMOS3.21
Service Price Transparency
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Recommend Dealer
Yes
Nov 16, 2023

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Travis met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 10, 2023

Dealership Rating
Employee Rating

Travis and your service is outstanding! !! It’s fantastic to get a Lyft home and my car dropped off to me. Excellent all around! More

by PAMJSRUNS
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2023

Niello Volkswagen responded

Thank you, Pam, for sharing your thoughts about your experience with Travis here at Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 01, 2023

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Employee Rating

Travis was great and very open with me from the time I checked in regarding my service, costs, and expected time frame. Additionally, the entire staff was very friendly and helpful throughout the process. More

by ChristineB
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2023

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear that Travis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo Service Manager srusso@niello.com (916) 359-9927

October 28, 2023

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The early drop off was very convenient. Travis kept me informed at every step of the process and made sure my repairs were performed at the least cost possible to me. He made sure I had a r More

by SASHER1959
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Recommend Dealer
Yes

October 27, 2023

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Travis was fantastic. I always have a great experience at Niello Volkswagen's service department. Travis was friendly, knowledgable, efficient, and an overall pleasure t More

by edmed323
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Recommend Dealer
Yes

October 27, 2023

Dealership Rating
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Radiant. Outstanding. Noble. These are just a few words to describe my service advisor R.O.N. Stevenson. More

by SellsWalter
Service Price Transparency
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Recommend Dealer
Yes

October 24, 2023

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I was very satisfied with the communication and he was able to get a part in sooner than expected so my repairs were completed without any impact on my schedule. More

by GENESIS.WESTER
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson

October 19, 2023

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Employee Rating

I highly recommend Travis who did everything he could to solve the problem that I had in my car. Nilo Volkswagen is lucky to have him. Thanks Travis for everything. More

by sarmedjalil
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Recommend Dealer
Yes

October 17, 2023

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Travis’s answered my questions quickly gave me a heads up on man power in and out faster than I thought. Gave me complete information on other work to be done. So when I left I felt confident. Knowing t Yo More

by sturgeon13
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Recommend Dealer
Yes

September 29, 2023

Dealership Rating
Employee Rating

Awesome service friendly people thank you will be coming back the wait was not long so was happy More

by uma_reddy
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Recommend Dealer
Yes

Other Employees Tagged: Roger Bybee

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