Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Travis Cole
Travis Cole at Niello Volkswagen
Refer Me

Travis Cole | Page 8

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

Contact Me
4.9
84 Reviews
4.9

84 Reviews

Write a Review

84 Reviews of Travis Cole

August 24, 2023

Dealership Rating
Employee Rating

In and out in 2. 5 was great! No cost for work and recalls. Also taped with friendly staff who helped me find a place for a personal call. More

by D_KLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daijah Marsh-Macias, Brandon Lamb

Helpful
Report | Print
Aug 30, 2023

Niello Volkswagen responded

This is such a thoughtful review! We're so happy to hear you had such a fantastic experience with us and that our friendly staff were able to assist you. We look forward to serving you again in the future!

August 20, 2023

Dealership Rating
Employee Rating

I think that Travis and Niello do try to take the customers interest in mind. More

by WillHenry58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Aug 23, 2023

Niello Volkswagen responded

Thank you for taking the time to leave us a positive rating! We're definitely lucky to have Travis on the team. We hope to see you again in the future!

August 19, 2023

Dealership Rating
Employee Rating

Prompt service, quality work. Everything was explained ahead of time, and the service matched the details of the explanation. Will definitely go here again. More

by dan.tarpein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Aug 23, 2023

Niello Volkswagen responded

This is what we love to hear, Dan! We're so happy to hear you had a positive experience with us. Thank you for trusting our team to take care of your vehicle. We appreciate your business and are here for you anytime!

August 10, 2023

Dealership Rating
Employee Rating

Always a good experience working with Neillo and the service staff are always helpful in assisting. More

by TAPES941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Bybee

Helpful
Report | Print
Aug 16, 2023

Niello Volkswagen responded

Thank you for the great review! Please let us know if there is anything we can assist you with in the future.

August 04, 2023

Dealership Rating
Employee Rating

Excellent service and care from start to finish. Text communications help save time and move things along. More

by wjsy1586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Aug 09, 2023

Niello Volkswagen responded

Thank you for the 5 stars and kind words! It's wonderful to hear that you had such a great experience with us. We're here for you anytime!

August 03, 2023

Dealership Rating
Employee Rating

Travis was great! He communicated well and listened to my concerns. He and the service staff ran diagnostics and found something I hadn’t brought my car in for. They More

by Danette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JB

Helpful
Report | Print
Aug 09, 2023

Niello Volkswagen responded

What a lovely review, Danette. Travis is such an important member of our team, and we'll make sure to pass along your compliments. Thanks so much for sharing your experience and for choosing Niello Volkswagen!

July 28, 2023

Dealership Rating
Employee Rating

Keep up the. good work. Excellent service staff. Keep up the. good work. Excellent service staff. More

by jonsoanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print

July 27, 2023

Dealership Rating
Employee Rating

Too crowded to give good service. Automatically have to leave your vehicle for the day. More

by DENNISBUCHALSKI
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Soriano, Will Gwaltney III

Helpful
Report | Print

July 26, 2023

Dealership Rating
Employee Rating

Travis is very efficient and communicative. I highly recommend him and the team at Niello VW More

by JSORIANO310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print

July 23, 2023

Dealership Rating
Employee Rating

I had a great experience at VW Niello thanks to Travis, who went above and beyond to be helpful and friendly. Additionally, the center provided a complimentary ride service to transport me back and forth. More

by Vahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jul 26, 2023

Niello Volkswagen responded

We appreciate you taking the time to share your 5-star service visit with us, Vahid! We'll be sure to let Travis know how much you appreciated his assistance throughout your service. See you next time!

1
...
7
8
9

Dealership Inventory (190 Vehicles)

new 2024 Volkswagen Jetta GLI car, priced at $35,218
2024 Volkswagen Jetta GLI
new
Pure Gray exterior
Automatic
Front-wheel Drive
$35,218
View Details
new 2024 Volkswagen ID.4 car, priced at $47,338
2024 Volkswagen ID.4
new
Opal White Pearl exterior
Automatic
Rear-wheel Drive
$47,338
View Details
new 2024 Volkswagen ID.4 car, priced at $52,976
2024 Volkswagen ID.4
new
Aurora Red Metallic exterior
Automatic
Rear-wheel Drive
$52,976
View Details
new 2024 Volkswagen Jetta car, priced at $27,953
2024 Volkswagen Jetta
new
Opal White Pearl exterior
Automatic
Front-wheel Drive
$27,953
View Details
new 2024 Volkswagen ID.4 car, priced at $47,478
2024 Volkswagen ID.4
new
Pure Gray exterior
Automatic
Rear-wheel Drive
$47,478
View Details
new 2024 Volkswagen Taos car, priced at $28,503
2024 Volkswagen Taos
new
PLATINUM GRAY exterior
Automatic
All-wheel Drive
$28,503
View Details
View All Inventory