Travis Hardin

Travis Hardin responded to my text to a former salesperson very promptly. We negotiated a deal via text and email. Travis followed up with a phone call, nothing rushed and no pressure. Answered al salesperson very promptly. We negotiated a deal via text and email. Travis followed up with a phone call, nothing rushed and no pressure. Answered all questions in detail. We drove from Lebanon, TN to Chattanooga a day or two later and picked the car up. Smooth process all around. Thanks Travis! Aaron Schreiner - Tech - Very patient with my wife, answering questions with calm respect. Nate Howard - Finance - Explained everything without pressure when we declined add-ons. That was a first. More

Report | Print

I haven't purchased a "new" new car in 40 years. I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two 2026 NX350h's I was interested in. The two competing dealers were incentivized at the year-end to make me a deal. I was fortunate to have Lexus of Chattanooga win that bidding war for my business. A shout-out to Sales Associate, Mr. Travis Hardin, for answering my calls and texts promptly and professionally. He also engaged a Finance Manager, Josiah Sadek, to consider my offer. I traveled 403 miles from Lower Alabama to meet them all and sign a deal with Finance Manager, Justin Hendrick. I was tutored in the intricacies of the onboard display and safety features by a very capable (and patient) Technology Specialist named Jackson. I couldn't have asked for a better experience with a better group of young, courteous professionals. Thank y'all! More

Report | Print

Lexus of Chattanooga has a great team who are definitely customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in busin customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in business and not the norm anymore. I drove about 100 miles to make this purchase and am very glad that I did. I feel very confident that any questions or needs that I have in the future will be well taken care of in a friendly, knowledgeable and speedy manner. Many thanks to your team. More

Report | Print