Trent Buurkarl | Page 4

Worked with me, not against me. Was able to test drive by myself during the coronavirus situation, which was nice. Communicated through email at my request. Negotiated and finalized Was able to test drive by myself during the coronavirus situation, which was nice. Communicated through email at my request. Negotiated and finalized the deal despite a few small hiccups. More

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"Good price. Very poor customer service before and after" I wrote a very long review detailing all the problems I had with this dealership. But it was too long, so here’s a brief summary. They sold me a new c I wrote a very long review detailing all the problems I had with this dealership. But it was too long, so here’s a brief summary. They sold me a new car for the lowest price within 400 miles of my home in Montana. That’s the only reason I did not give them a one star review. While the staff was friendly, the customer service before and after the sale was not very good. They all talk a good story, but the follow through was dreadful. They were not prepared to expedite my transaction like I requested. After the sale, it took numerous phone calls to get anything done. Austin Cunningham (finance manager) sold me a service contract I told him I did not want. And he would not respond to phone calls or emails. My opinion, avoid him at all cost if you must buy here. Although he wasn’t my salesman, Tom Campos can be trusted. He answered my questions when my other two salesmen couldn’t or didn’t want to find the time. Everything turned out ok in the long run. The car is great, but this transaction was anything but smooth. Way too many phone calls and emails ignored and questions unanswered. Dave Short, thank you for fixing one of the problems with Austin, but you left an email unanswered and took too many days to return a phone call and then you passed me on to someone else. Were my expectations too high? Maybe, but I was looking for something better then mediocre service. More

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Had another great lease experience. Trent and Richard were fantastic. I look forward to doing this again in another 3 years for my forever car. were fantastic. I look forward to doing this again in another 3 years for my forever car. More

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Great experience Was a great experience. The people that helped us where very knowledgeable. The kept the kids occupied will we where doing the paper work. I would alw Was a great experience. The people that helped us where very knowledgeable. The kept the kids occupied will we where doing the paper work. I would always take my business here and tell others about it. More

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Wonderful First Buy Experience Richard and Trent helped me find the perfect Corolla after my '97 Camry died on me. They made the process easy to understand for a newbie like me and Richard and Trent helped me find the perfect Corolla after my '97 Camry died on me. They made the process easy to understand for a newbie like me and I'm so excited to get used to my new baby! More

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Toyota Highlander Cole was incredible to work with and he was very professional. He was very knowledgeable , upfront and honest about Toyota . And I would rate him a 10 Cole was incredible to work with and he was very professional. He was very knowledgeable , upfront and honest about Toyota . And I would rate him a 10! More

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View & Purchase used Tacoma We were well treated by Ryan Chang and Trent Buurkarl. Ryan did most of the work with us. So far ( a week in) I'm pleased with the vehicle and the d We were well treated by Ryan Chang and Trent Buurkarl. Ryan did most of the work with us. So far ( a week in) I'm pleased with the vehicle and the dealership (still wish we'd been able to get the price down some more, but ...). Ryan spent a good bit of time with us, and conversed very well as we waited for the temporary registration, etc. He presented himself as an engaging young man, knowledgeable about vehicles and his work as a salesman. We're glad to have met him. Trent provided good back-up to the rest of the team. Thanks! More

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easy, layed back , friendly. friendly , everybody wanted to help. fast and easy experience. would buy another vehicle from you. left phone at dealer ship and they sent it back friendly , everybody wanted to help. fast and easy experience. would buy another vehicle from you. left phone at dealer ship and they sent it back to my home address. thought that was nice of them More

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Fantastic Ryan was amazing he has a great personality and was amazing to work with. Trent was great and made our buying process smooth and easy. Ryan was amazing he has a great personality and was amazing to work with. Trent was great and made our buying process smooth and easy. More

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These guys went above and beyond in customer service Thank you Ron Girkins, Tom Campos, Richard Skordas, and Trint Buurkarl for your excellent customer service. You all went above and beyond to help my w Thank you Ron Girkins, Tom Campos, Richard Skordas, and Trint Buurkarl for your excellent customer service. You all went above and beyond to help my wife and I with the purchase of our new car. Thank you all for your help with my wife transitioning from one car to the new one. You guys Rock!!! More

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