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Trent Gilliard
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46 Reviews
46 Reviews
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46 Reviews of Trent Gilliard
May 06, 2023
Brett Tossie’s customer service is 5-star! And Groove Subaru takes great care of my car. And Groove Subaru takes great care of my car. More
by JNELSON29
Verified CustomerOther Employees Tagged: Josh Magyar, David Coates, Brett Tossie, Ron Baca, Haley Blouch, Rachide Reese, Tiannah Baca, Brian Olson , Matt Cooper
Helpful 
April 29, 2023
Fast, efficient, friendly service Service work is always spot on !!! Blah...blah...blah...blah...blah spot on !!! Blah...blah...blah...blah...blah More
by kkawato
Other Employees Tagged: Brett Tossie
April 28, 2023
Friendly fast efficient, very happy with what was done to my car. I would recommend them to my friends my car. I would recommend them to my friends More
by eks9159
Other Employees Tagged: Josh Magyar, David Coates, Ron Baca, Haley Blouch, Rachide Reese, Tiannah Baca, Brian Olson , Matt Cooper, Elva Mejia
April 24, 2023
Fast and friendly service. Were able to cover all repairs at no cost, from the warranty. Were able to cover all repairs at no cost, from the warranty. More
by jec160
Other Employees Tagged: David Coates, Tiannah Baca
April 11, 2023
I had to make multiple trips and phone calls to get the service done. I have bought both my recent cars from Groove, and I always service them at Groove. But this time the experience was very poor. I need service done. I have bought both my recent cars from Groove, and I always service them at Groove. But this time the experience was very poor. I need to look for another place for my future needs. More
by deepbanerjee
Other Employees Tagged: Haley Blouch
March 23, 2023
Groove takes care of our car quickly and competently, making us feel like valued customers. The waiting area is comfortable, with coffee drinks and snacks, or you can get a rental car to go about your bu making us feel like valued customers. The waiting area is comfortable, with coffee drinks and snacks, or you can get a rental car to go about your business. Paying for an oil change package when we bought our Subaru has turned out to be brilliant. More
by lauren
February 12, 2023
Very professional and courteous to me and explains service done to my vehicle.thank you service done to my vehicle.thank you More
by Kathy
Other Employees Tagged: David Coates, Brett Tossie, Ron Baca, Haley Blouch, Rachide Reese, Brian Olson , Matt Cooper, Elva Mejia, Auna Roe
January 21, 2023
Have had good luck with Groove Toyota. Decided to try Groove Subaru nearby. Six days..... Scheduled an appointment for Tuesday, Jan 10 at 7:15 AM to see whether there was an exhaust leak o Decided to try Groove Subaru nearby. Six days..... Scheduled an appointment for Tuesday, Jan 10 at 7:15 AM to see whether there was an exhaust leak on my 2017 Forester. Got a call rescheduling for Thursday, Jan 12, at 11:30 due to labor shortage. Thursday, Jan 12, Day 2 - Arrived at 11:15. Told to go home instead of waiting as I had originally planned and service advisor would call. Called Groove in the afternoon requesting status. Advisor called back saying tomorrow morning. Friday, Jan 13, Day 3 - Called Groove at 11:00 AM and left message that I would pick up the car between 2 and 3 whether done or not. Got a call back at 1:46 saying that an exhaust leak had been found, that Subaru would pay for it and that the car wouldn't be done until Monday. I did not ask whether the car was driveable, but gave in to the Monday date. Monday, Jan 16, Day 6 - Advisor called at 10:00 AM to say car was ready. I can understand the rescheduling. I can't understand waiting to look at the car until I threatened to take my business elsewhere or taking so long to fix the problem after having finally gotten the car apart. More
by Keith
