Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes | Page 11

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.8
138 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

3 yrs

Industry Experience

11 yrs, 2 mos

Specialties & Trainings

technician training

express service writer training

4.8

138 Reviews

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138 Reviews of Trey Starnes

January 30, 2025

Dealership Rating
Employee Rating

The service was very thorough and efficient. We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee More

by ahvoila
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken, Brittany Weiss

Jan 30, 2025

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

January 29, 2025

Dealership Rating
Employee Rating

I worked with Trey, who was extremely thorough and knowledgeable about what was going on with my car. I was extremely grateful for his outstanding customer service and excellent work. I would definite More

by Tonya
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie

Jan 30, 2025

Autohaus BMW responded

Tonya, thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Trey helped make your experience such a positive one. Please come back to visit in the future!

January 28, 2025

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Very professional and attention to details the follow up and review process was fantastic I would highly recommend this dealer ship More

by rhenry760
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

January 28, 2025

Dealership Rating
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I took my X7 to Autohaus for scheduled maintenance. Trey Starnes, my Service Advisor, was very helpful in getting me in and out quickly. Great communication & assistance in setting up a follow up app More

by Don V
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 28, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

January 24, 2025

Dealership Rating
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Service is always friendly and prompt. Always kept well informed on progress of my car. More

by htdgbob
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

January 11, 2025

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Returned for a recall which was done quickly and efficiently as promised. Friendly and courteous staff. More

by Oliver.k
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken , Clayton Kueper

Jan 13, 2025

Autohaus BMW responded

Hey Oliver, thank you so much for the great review! If there are any other services you need, please don't hesitate to get in touch with us at Autohaus.

January 02, 2025

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Employee Rating

Great service and always on top of the process. The dealer provided me a loaner for the duration of the service. More

by dtlportland
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Jan 02, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

December 26, 2024

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Employee Rating

Excellent work, fantastic customer care and communication, pricing is within reason, I will continue to return. More

by Gene Gene BMW
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Recommend Dealer
Yes
Dec 26, 2024

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

December 18, 2024

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Employee Rating

Everyone was great from checking in to video of service review to checking out. This is a great service center. More

by dwatson2054
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Recommend Dealer
Yes
Dec 19, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

December 09, 2024

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Employee Rating

Great service, very professional. Appreciate the video review of my needed repairs, it was very helpful in our decision making process. More

by LJacksonBMW
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

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