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Troy Brickner
Troy Brickner at Southern Team Hyundai Nissan Subaru Volkswagen
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Troy Brickner | Page 2

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
75 Reviews
4.8

75 Reviews

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75 Reviews of Troy Brickner

April 24, 2024

Dealership Rating
Employee Rating

They were very fast with service and everyone was very nice while my car was being serviced More

by Kaleigheast
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Melissa Sigmon, Michael Camper

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Apr 25, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2024

Dealership Rating
Employee Rating

I would not go back because of the way David Wisely treated me with disrespect. More

by KDELORRA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Baker, Mike White, Mike Adams (Hyundai), Mike Adams (Subaru), Maria Durham, Danielle Starkey, Melissa Sigmon, Sam Williams, Alyse Allen

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Apr 17, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

"KDELORRA2" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 16, 2024

Dealership Rating
Employee Rating

Great response to my concern. Troy's understanding of my concern and knowledge so helpful. More

by WGBRITT
Recommend Dealer
Yes
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Apr 17, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2024

Dealership Rating
Employee Rating

Nice friendly people. Kept you informed and did work in timely manner. Would recommend to everyone More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon, Sam Williams, Alyse Allen, Megan Gartmann, Dan Prytulak

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Apr 15, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 07, 2024

Dealership Rating
Employee Rating

Great experience, all professionals, we'll be back. Thank you This is the second time I have completed this survey. Are you not receiving this? We will possibly be purchasing a vehicle in the near futu More

by dicksondugan
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Apr 10, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 05, 2024

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Employee Rating

Very welcoming employees with great customer service I always come to you for any issues and tell my friends to do so.keep up the good work More

by Mita Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike Adams (Hyundai), Mike Adams (Subaru), Maria Durham, Danielle Starkey, Melissa Sigmon, Alyse Allen, Megan Gartmann, Dan Prytulak

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Apr 05, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2024

Dealership Rating
Employee Rating

Honest friendly and they do great work. I will bring my car there and recommend them to my friends. More

by ATHENSPIPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike Adams (Hyundai), Mike Adams (Subaru), Maria Durham, Danielle Starkey, Melissa Sigmon, Alyse Allen, Megan Gartmann, Dan Prytulak

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Apr 05, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2024

Dealership Rating
Employee Rating

My car was pulled in at the exact appointment time. The job was finished before the designated time. More

by plcbbc89
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Apr 04, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2024

Dealership Rating
Employee Rating

Enjoy working with them, all are very professional, kind and knowledgeable. Thanks for the wonderful experience. More

by dicksondugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 16, 2024

Dealership Rating
Employee Rating

Friendly, no wait time, got it done! I was greeted and taken to speak with Troy who had the paperwork ready and took my car right in. A good experience all around. ( Troy didn't offer to More

by SUZEBEE1
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Mar 19, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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