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Troy Brickner

Overview Reviews (406) Inventory (687)

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Troy Brickner

Troy Brickner | Page 2

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

406 Reviews

Overview Reviews (406) Inventory (687)

4.8

406 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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406 Reviews of Troy Brickner

August 28, 2026

Dealership Rating

Employee Rating

Fast. Fair. Easy. They got me in quick for a fair price Very happy with the service Fair. Easy. They got me in quick for a fair price Very happy with the service More

by BPBINGHAM87

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

Aug 31, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Aug 28, 2026 -

BPBINGHAM87 responded

Very happy with the service thanks

Aug 28, 2026 -

BPBINGHAM87 responded

Very pleased with the service

August 27, 2026

Dealership Rating

Employee Rating

The inspections and diagnostic advice the service people give are what keeps us coming back. I count on the staff to keep our car running smoothly. A fantastic group of people. give are what keeps us coming back. I count on the staff to keep our car running smoothly. A fantastic group of people. More

by ANDREWSB323

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker

Aug 27, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 25, 2026

Dealership Rating

Employee Rating

It was rough at first, but worked out better. Even though I still have the problem that I went in there for. It wasn't fixed. Even though I still have the problem that I went in there for. It wasn't fixed. More

by foxfire947

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Wood, Morris Miller

Aug 25, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for sharing your experience. We're sorry to hear that your issue wasn't resolved. Please email us at socialVRAHY@southernteam.com with your contact info so our management can follow up with you. We strive for transparency and quality in our service.

August 23, 2026

Dealership Rating

Employee Rating

Very efficient - i dropped my vehicle off and Troy notified me when it was ready. notified me when it was ready. More

by kmtdmom

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

Aug 25, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 22, 2026

Dealership Rating

Employee Rating

Chris. .used car lot was very nice. We got 2023 Pacifica. I like free oil changes and inspection as part of the deal. .used car lot was very nice. We got 2023 Pacifica. I like free oil changes and inspection as part of the deal. More

by SFERGUSON925

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

Jul 23, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 17, 2026

Dealership Rating

Employee Rating

Troy is always very helpful and personable. All personnel are courteous. I always receive great service. All personnel are courteous. I always receive great service. More

by lauradean333

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

Jul 23, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 17, 2026

Dealership Rating

Employee Rating

We told Troy what we were looking for and he found exactly we wanted could not be happier with my purchase! exactly we wanted could not be happier with my purchase! More

by CAMMIDALLAS321

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

Jul 23, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

July 16, 2026

Dealership Rating

Employee Rating

Troy was very friendly and helpful. I will recommend Southern Team to all I know. I will recommend Southern Team to all I know. More

by SAMPSONDBKR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 23, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 14, 2026

Dealership Rating

Employee Rating

Mr. Troy went beyond his call of duty to make sure Everything was properly repaired and kept Me updated periodically Everything was properly repaired and kept Me updated periodically More

by MARSHTERESA63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 14, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

July 13, 2026

Dealership Rating

Employee Rating

It took quite a while to get the part for my car in, but once it arrived, Troy was very helpful. once it arrived, Troy was very helpful. More

by ALPOWELL0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Jul 13, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

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