Troy Moretz | Page 2
General Manager
Shottenkirk Superstore
309 S Gear Ave
West Burlington, IA 52655
32 Reviews
Write a Review32 Reviews of Troy Moretz
November 20, 2023
Most dealerships come off as fake like they are just trying to sell something. Luke and Troy did not. They took the time to listen and offer solutions that truly fit my needs. I will be back and will te trying to sell something. Luke and Troy did not. They took the time to listen and offer solutions that truly fit my needs. I will be back and will tell my friends and family! More
Other Employees Tagged: Lucas Newlan
October 21, 2023
Very efficient. Located the car that I wanted. Made the purchase quick and easy. Car was ready. Financing completed early. Thanks to the Luke and the entire team. Located the car that I wanted. Made the purchase quick and easy. Car was ready. Financing completed early. Thanks to the Luke and the entire team. More
Other Employees Tagged: Ben Brooks, Justin Yoder, Lucas Newlan
October 19, 2023
Totally pleased. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience. More
Other Employees Tagged: Justin Yoder, Joe Gates, Dylan Wilhelm, Alex Nguyen
October 12, 2023
I have always had nothing but the best experiences in their service department and when I have ordered new trucks from Shottenkirks I have received them in a very timely fashion exactly as I submitted th their service department and when I have ordered new trucks from Shottenkirks I have received them in a very timely fashion exactly as I submitted the order for More
Other Employees Tagged: Joe Gates, Lucas Newlan, Mike Allen , Matt
September 29, 2023
Love this place! Love the people! Love the cafe! Good place for my truck needs. Love the people! Love the cafe! Good place for my truck needs. More
Other Employees Tagged: Carlos Brown, Kenny Schaffer, Ben Brooks, Dylan Wilhelm, Mike Allen
September 28, 2023
Horrible service department and pushy sales department. Took truck there for replacement motor. Matt their service advisor said it would take 4 to 5 weeks to get a motor in February 2023. Finally got a mot Took truck there for replacement motor. Matt their service advisor said it would take 4 to 5 weeks to get a motor in February 2023. Finally got a motor in August of 2023 after numerous calls and messages that was never returned. Then the price he quoted myself and yemm was a lie and ended up costing another $3000 cause he said he didn't think about turbos needing replaced when we all asked if the original price of 11000 covered turbos and he said yes. Well nope it didn't now. Then truck still had issues after getting it back 3 times from them and having it towed back. We had to replace battery which was over $200 and that wasn't issue. It was actually the fact that their guys don't know what they are doing and messed up wiring harness and melted main wiring harness. Now truck is throwing O2 codes again but no other Ford dealership will touch it cause shottenkirk touched it. So only place we found to cover it now it a Ford dealership 2 hrs away from us. So truck will go there now cause they at least found out that shottenkirk guys broke wire to O2 sensor when they disconnected them to see if they were giving bad turbo codes. Will never take another vehicle to them and we own 2 other Fords. And let's not forget that I left messages for GM and service manager and can't get them to call back either. They will just steal money from you and lie to you. Specially if you're a female. Just run and don't take your vehicles here. Instead went elsewhere and purchased a brand new 2023 cause I refuse to buy from them now as well. They have lost all my business. More
Other Employees Tagged: Mike Allen , Troy Patterson, Matt Ford service advisor
September 21, 2023
I went in for information on ordering a vehicle, and the whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process. Would highly recommend! More
Other Employees Tagged: Carlos Brown, Kenny Schaffer, Justin Yoder, Joe Gates, Brent Harris , Troy Patterson
September 08, 2023
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Other Employees Tagged: Dylan Wilhelm
September 03, 2023
We loved buying our vehicle here. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had. More
Other Employees Tagged: Carlos Brown, Joe Gates, Keith Foster, Matt Luers, Lucas Newlan, Dylan Wilhelm, Alex Nguyen, Brent Harris, Montel Timmons
September 02, 2023
I’ve always been treated like family. .great place to buy and service your vehicle. .great place to buy and service your vehicle. More
Other Employees Tagged: Kenny Schaffer, Joe Gates, Keith Foster, Matt Luers, Lucas Newlan, Dylan Wilhelm, Alex Nguyen, Brent Harris, Montel Timmons