Troy Stevenson

I was nervous about getting a fair deal when exploring an out-of-state purchase. I found a great price for the vehicle I wanted with all of the options at Rallye BMW. I inquired about the car and was connect out-of-state purchase. I found a great price for the vehicle I wanted with all of the options at Rallye BMW. I inquired about the car and was connected with Robert Wachsman who provided all of the information I needed (CarFax, photos, video, out-of-door price, advice about out-of-state buying and shipping, etc). Robert explained all of the steps needed to move forward and he worked tirelessly (even on Fathers Day!) to get the paperwork, financing, and insurance in place. He assured me that my deposit was refundable if I declined to go further. We arranged a test drive and he had the contract and financing ready to go if I wanted to purchase the car. The test drive with Troy (a BMW Genius) was very fun and educational. Troy took the time to walk through the features of the car and set up my preferences. He made sure I got answers for everything I was interested in and showed me many features I didn't know the car had. I decided to buy the car after the test drive and Robert set me up with the business manager Daniel. Daniel was very efficient in getting me through the paperwork and educating me about additional options without high pressure sales tactics. I was in-and-out in an hour, thanks to all of the hard work that preceded my visit. From there, Robert had arranged for enclosed shipping with a trusted company and my vehicle showed up a few days later in great condition. I appreciated the time, care, and effort that everyone from Rallye put in to ensure a great buying experience. I don't live in NY, but if I did I would happily become a repeat customer. More

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Silvano was fantastic. I dread car shopping because I always get the pushy dealer who tries to push hard. Silvano was honest, not pushy and extremely communicative with u I dread car shopping because I always get the pushy dealer who tries to push hard. Silvano was honest, not pushy and extremely communicative with us. Honestly, the communication with the dealer is what made us ultimately choose this car over a Mercedes EQS. More

by Anthony.Brancazio Verified Customer Verified Customer

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Dealership is nice. Mika was attentive while we were purchasing. Once it was bought, she didn’t even say goodbye or thank you. It was if she hadn’t just worked with us f Mika was attentive while we were purchasing. Once it was bought, she didn’t even say goodbye or thank you. It was if she hadn’t just worked with us for a week and made commission off of our purchase. I don’t remember his name, but the genius that worked with us was the nicest and most attentive. More

by jennienarcisco Verified Customer Verified Customer

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Such an amazing experience. They were incredibly responsive and adaptable to our circumstance. And they never failed to deliver the highest quality of service at a return. They were incredibly responsive and adaptable to our circumstance. And they never failed to deliver the highest quality of service at a return. More

by RCPatino Verified Customer Verified Customer

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I had a fantastic experience with Keith, Vicki and Troy. They were very helpful and upfront about things which I like and super trustworthy. I cannot wait to continue to work with them throughout this lease They were very helpful and upfront about things which I like and super trustworthy. I cannot wait to continue to work with them throughout this lease and my next ones in the future. Thank you for making my experience hassle free and enjoyable. More

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I've gotten 2 vehicles from Rallye BMW in 2020 &2024. Rob Wachsman in Sales, Sharonda James in Finance and Troy Stevenson in Tech Support are very professional individuals who provided an exceptional pu Rob Wachsman in Sales, Sharonda James in Finance and Troy Stevenson in Tech Support are very professional individuals who provided an exceptional purchasing experience. Highly recommend this dealership to anyone considering purchasing or leasing a BMW. More

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Organized. , Efficient. A pleasure to deal with. Very happy with the service. Staff excellent. DMV on site was a game changer. , Efficient. A pleasure to deal with. Very happy with the service. Staff excellent. DMV on site was a game changer. More

by kschaefer2@msn.com Verified Customer Verified Customer

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Keith was so great to work with. Professional, patient, and thorough. I test drove the car a couple of months ago and told him I was in no rush to make a purchase. He followed up Professional, patient, and thorough. I test drove the car a couple of months ago and told him I was in no rush to make a purchase. He followed up with me a couple of times and then I emailed him when I was ready to pull the trigger. He responded immediately and I was in a new car that same day. I will recommend him to everyone I know! More

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THE DEALERSHIP HAD A WIDE VARIETY OF VEHICLES WHICH MADE IT EASY TO DECIDE THE ONE I WANTED. THE SALESMAN AND MANAGER DID AN EXCELLENT JOB IN ANSWERING ALL QUESTIONS AND MAKING SURE I PURCHASED THE CAR I WA IT EASY TO DECIDE THE ONE I WANTED. THE SALESMAN AND MANAGER DID AN EXCELLENT JOB IN ANSWERING ALL QUESTIONS AND MAKING SURE I PURCHASED THE CAR I WANTED. IT WAS THE EASIEST TIME I HAD IN LEASING A VEHICLE. More

by fbragaglia Verified Customer Verified Customer

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Every one was very helpful and attentive. The whole process went smoothly. They checked on me afterwards to make sure everything was okay. The whole process went smoothly. They checked on me afterwards to make sure everything was okay. More

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