Troy Stoops | Page 4
Sales Manager
RC Hill Mitsubishi-DeLand
1960 South Woodland Blvd
DeLand, FL 32720
Dealership Experience
13 yrs, 7 mos
Industry Experience
14 yrs, 10 mos
Specialties & Trainings
Assistant Manager
finance
333 Reviews
Write a Review333 Reviews of Troy Stoops
June 17, 2022
If you're in the market for a new or pre-owned vehicle, you have to go to RC Hill Mitsubishi in Demand, FL. Anthony was our salesman, He was awesome. Troy the sales manager was incredible in helping us ob you have to go to RC Hill Mitsubishi in Demand, FL. Anthony was our salesman, He was awesome. Troy the sales manager was incredible in helping us obtain a 2022 Mitsubishi outlander sport LE AWC in Sunshine Orange with black wheels. Could not have done the deal without his guidence & support. Eddie, the finance manager, was the best too, He gave us warm & fuzzy reception, and like Anthony & Troy was upfront and disclosed everything in simply terms. We left his office with the best deal we ever had purchasing a new car. Thanks again guys! More
Other Employees Tagged: Eddie Santiago, Anthony Andolino
May 23, 2022
Employees were very friendly and seemingly helpful but in my opinion a little loose and misleading. I said more than once I didn't want any extra warranties or services but he didn't listen to me and went th my opinion a little loose and misleading. I said more than once I didn't want any extra warranties or services but he didn't listen to me and went thru different plans then got down to $19 a month with all coverages in part. Said he would extend time on some and would throw in a lifetime oil change and tire rotation. Said he could do that because they made money back on warranties. I signed the papers just to get done. Then when I later saw I was charged full price on every plan I went to cancel them. Wasn't allowed to see the lady that did that work after she told me to come by and see her. Practically a month later they hadn't been cancelled. Danny got on the phone and told me he would get it done and he did to a point. They agreed to cancel a maintenance contract but hadn't done it until my last visit to the dealership and I have nothing to show me it was cancelled except their word which didn't hold water very well. Danny also told a fellow I said that man lied when I saw him pull the cancellation form from a desk drawer that he said he gave to accounting right away. That fellow came out the door hollering at me and I tried to get him to calm down and talk but he just kept ranting for a while. Both sides are at fault. I finally signed for $19 a month when I shouldn't have and they are at fault for being misleading and a bit less than honest. That is the way car dealerships do business and I will say this. Buyer Beware. More
Other Employees Tagged: Eddie Santiago , Danny Lazu
March 31, 2022
RC Hill Mitsubishi really took care of me when I seriously needed help getting a great vehicle. Thank you! seriously needed help getting a great vehicle. Thank you! More
Other Employees Tagged: Russell Ervast, Tim Hagan, Brandi Dieudonne, Matthew Yeisley, Keven Garcia, Jordyn Gosnell, Anthony Andolino , Danny Lazu, John Scire
March 01, 2022
MJ and the rest of the staff here was awesome! They really worked with me and got me the best deal possible given my credit history and finances. Not once did I feel like I was being sold somethin They really worked with me and got me the best deal possible given my credit history and finances. Not once did I feel like I was being sold something. They were honest with me every step of the way and I truly felt like they had my best interest at heart even if it meant I would not be able to purchase a vehicle from them. However, with the hard work and dedication provided by the team I was able to get exactly what I wanted and at a price I could afford. I am forever grateful!! Thank You RC Hill Mitsubishi!!! More
Other Employees Tagged: MJ Foster
February 19, 2022
I went in for an oil change on my 2018 Outlander Sport and drove home in a brand new 2022 GT model. Keven was the best. The whole team there are awesome to work with. My 2nd time buying here, I highly r and drove home in a brand new 2022 GT model. Keven was the best. The whole team there are awesome to work with. My 2nd time buying here, I highly recommend them!! 😊 More
Other Employees Tagged: Omar Garcia, Keven Garcia , Dewayne
February 07, 2022
Cannot say enough how awesome Russell was!! We've had such bad previous experiences with car dealerships and they made all of those a distant memory. The process was quick, I test drove the car I came in such bad previous experiences with car dealerships and they made all of those a distant memory. The process was quick, I test drove the car I came in to test drive, I wasn't pressured or nudged towards a more expensive vehicle. Russell was extremely knowledgeable around the vehicles, their features, the car buying process, all of it. We even went an hour out of our way to visit this dealership and I'll for sure be back for my next car as well. 10/10 on everything but especially service. Russell your amazing and thank you so much for helping me into my dream car! Also shout out to the finance team for making the process so easy! More
Other Employees Tagged: Russell Ervast
January 31, 2022
Amazing car buying experience! Robert, Tim, Troy, Eddie, and the rest of the team were professional, honest, and NEVER pushy. They went out of their way to make me feel welcomed, patiently listened to my si and the rest of the team were professional, honest, and NEVER pushy. They went out of their way to make me feel welcomed, patiently listened to my situation without judgment, and presented the best suited offer - truly living up to “The Car Dealer Next Door” promise which made my decision to drive up from Orlando 100% worth my while! THANK YOU!! More
Other Employees Tagged: Tim Hagan, Robert Hill, Eddie Santiago, Elliott Lerdo
January 11, 2022
Everyone there was so willing to help and do whatever they could to make sure that we were happy. Overall the best car buying experience I have ever had! they could to make sure that we were happy. Overall the best car buying experience I have ever had! More
Other Employees Tagged: Keven Garcia