U.B. Dominguez
U.B. Dominguez at Toyota of Lancaster

U.B. Dominguez | Page 18

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
292 Reviews
4.8

292 Reviews

Write a Review

292 Reviews of U.B. Dominguez

May 27, 2023

Dealership Rating
Employee Rating

The dealership at Lancaster always provides wonderful and efficient service. We have been coming here for years. More

by Sash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

May 30, 2023

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our entire team.

May 27, 2023

Dealership Rating
Employee Rating

They we’re really professional and they took good care of my car and I’m thankful for it! More

by GABYHR23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

May 30, 2023

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

May 23, 2023

Dealership Rating
Employee Rating

Service advisor was knowledgeable and service was fast. Price was competitive with the local market More

by tjcraft77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Perez, Chanin Yescas

May 23, 2023

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

May 20, 2023

Dealership Rating
Employee Rating

Fantastic! I have dealt with 4 or 5 Toyota dealerships and they are excellent. Toyota of Lancaster is one of the best . The staff are great. Very friendly. Cou More

by Sfpharies and venza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

May 17, 2023

Dealership Rating
Employee Rating

Happy that I was able to drop off my car for an oil change, go to the gym next door and then come back to pick it up. More

by Miseli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

May 17, 2023

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

May 15, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. Wait time to drop off car was minimal, and car was returned way cleaner than it was when I drpped it off. More

by ESA41728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

May 07, 2023

Dealership Rating
Employee Rating

Poor customer service and lack of professionalism and work ethic. No follow up from the Supervisor's to the staff. More

by navasmaria960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gus Alatorre

May 08, 2023

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

May 02, 2023

Dealership Rating
Employee Rating

All services provided have been completed in a timely manner and vehicle returned within estimated time. All questions have been answered beyond expectations. Without question I will continue to have car More

by lynxddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 27, 2023

Dealership Rating
Employee Rating

I have oil all over my floor because a simple oil change and the butt head left the oil cap on the rad support - also never got a call back or a free oil cvhange let us come over and clean the concert noth More

by toccosells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

Apr 27, 2023

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103.

April 27, 2023

Dealership Rating
Employee Rating

Really helpful, nice and polite employees, nice dealer and very neat waiting room, I will come back, thank you guys for you really good service. More

by MERY43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

Apr 27, 2023

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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