U.B. Dominguez
U.B. Dominguez at Toyota of Lancaster

U.B. Dominguez | Page 19

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
292 Reviews
4.8

292 Reviews

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292 Reviews of U.B. Dominguez

April 22, 2023

Dealership Rating
Employee Rating

I had an appointment and still had to wait more then 20 minutes then there were passing cars before me then I asked to check and refill the water for the window wipers because it was not squirting none the More

by Alfredo lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Un known

Apr 24, 2023

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

April 18, 2023

Dealership Rating
Employee Rating

Service is always good and the employee's are always very professional. The waiting time for service is always very punctual. More

by AARAGON1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

April 03, 2023

Dealership Rating
Employee Rating

Service isn’t thorough. I had to double back 4 times for service and that’s very frustrating because I have a very demanding schedule. Yet it’s the only one around for miles More

by YUUNGSIMBAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Preston, Douglas Velasco

Apr 03, 2023

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

April 03, 2023

Dealership Rating
Employee Rating

Got me in without an appointment, finished in a timely manner. This dealer is my home dealership, and I will keep having my car serviced here .... More

by antoinemczeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

Apr 03, 2023

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

April 02, 2023

Dealership Rating
Employee Rating

Great service! Car was in and out very quick. Will be coming back for any future service needed More

by Nb_cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos , Carmen Perez

Apr 03, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

April 02, 2023

Dealership Rating
Employee Rating

Great services, as always. In and out in . Great people providing great service in a friendly manner. More

by ECBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Doyle, Gus Alatorre , Chanin Yescas

Apr 03, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

March 28, 2023

Dealership Rating
Employee Rating

Toyota Lancaster is awesome. They ordered my part and call me when he came in and did a beautiful job installing it. More

by safehaven_2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Larios

Mar 29, 2023

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 25, 2023

Dealership Rating
Employee Rating

Wait is too long. Everytime. There was a rude person in the office. Service center. More

by wbbdev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

Mar 27, 2023

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

March 22, 2023

Dealership Rating
Employee Rating

My car came back worst then I brought it in for and then they claimed nothing is wrong and didn't care to fix More

by benportillo456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

Mar 22, 2023

Toyota of Lancaster responded

I'm sorry to hear that your experience at our dealership didn't meet your expectations. I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103. We appreciate your business and value you as a customer.  I look forward to hearing from you.

March 22, 2023

Dealership Rating
Employee Rating

Gladys Garcia (customer service manager)and U. B dominguez(service advisor)went above and beyond,excellent customer service experience.thank you ! More

by lizvill82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gladys Garcia

Mar 22, 2023

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

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