Veronica Lichaa
Veronica Lichaa at DCH Academy Honda

Veronica Lichaa | Page 6

Sales Manager

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

Contact Me
not yet
rated
373 Reviews

Dealership Experience

15 yrs, 7 mos

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

not yet
rated

373 Reviews

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373 Reviews of Veronica Lichaa

June 20, 2022

Dealership Rating
Employee Rating

Didn't have any dealings with Veronica & Finance deals with banks that FORCE YOU TO PAY MORE $$$$ for insurance when bigger banks like Chase & Capital One do not! Will NEVER recommend dealership to anyon More

by Alisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 24, 2022

DCH Academy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

June 20, 2022

Dealership Rating
Employee Rating

First of all I never had a Veronica to help me. When I called the dealer they lied to me about the price. I drove 1 hour and 40 mins to get here and then they slapped on a $4,999 surplus charge. Ja More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex (not sure if his last name)

Jun 24, 2022

DCH Academy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Karen, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

June 20, 2022

Dealership Rating
Employee Rating

DCH Academy Honda in Old Bridge, NJ was absolutely amazing. They helped me find exactly what I wanted and I was quickly driving off with my new car! More

by meganlynngarretson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bart Dul , Adrian Acosta, Rashad Deeb, Nicholas Hughes, Jasvinder Virdi

Jun 21, 2022

DCH Academy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

June 14, 2022

Dealership Rating
Employee Rating

Jude and Mina were very professional and knowledgeable about the car buying process. They were very friendly and positive during the process. More

by SeanFarrell830
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mina Suryil, Jude Pallone

Jun 15, 2022

DCH Academy Honda responded

Thank you, Sean, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

June 14, 2022

Dealership Rating
Employee Rating

My rep was not Veronica and I don’t know who she is. My sales rep was very good and willing to accommodate. The negative is the office experience. It was freezing with music playing that was painfully More

by ALangella
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Amber Rose Brown , Rashad Deeb

Jun 15, 2022

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

May 10, 2022

Dealership Rating
Employee Rating

Megan Byrnes was great. Did not give any run around and things went smoothly, would definitely recommend her More

by kkurtz61
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes , Rashad Deeb

May 12, 2022

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. We're glad Megan was able to help, and we hope to see you again! Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

May 10, 2022

Dealership Rating
Employee Rating

Great experience! Will do business again for sure. Very happy. Marcus and Terry were a great help and very informative during the process by explaining things that I d More

by mswi***********
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tridarsh Bhatia , Marcus Small, Jasvinder Virdi

May 12, 2022

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

May 05, 2022

Dealership Rating
Employee Rating

Wonderful people. Extremely knowledgeable people. Very easy and quick experience. Brian is a person who knows what he is doing More

by loretta348
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amber Rose Brown , Bryan Andrade

May 06, 2022

DCH Academy Honda responded

Thank you, Loretta! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

May 05, 2022

Dealership Rating
Employee Rating

It was good ,nice car CRV Ex_L Hibrid It good, excellent help in gays, thank More

by shere.prakash
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tridarsh Bhatia , Nicholas Hughes, Alejandro Mendieta

May 06, 2022

DCH Academy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Academy Honda! Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

May 03, 2022

Dealership Rating
Employee Rating

Great experience with Bart, and Bryan in Finance. Smooth transaction overall! Will highly recommend to family and friends. More

by AmandaAcevedo91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bart Dul , Bryan Andrade

May 03, 2022

DCH Academy Honda responded

Thank you, Amanda! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

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