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Vicentina Gonzalez

Overview Reviews (16)

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Vicentina Gonzalez

Vicentina Gonzalez | Page 2

Assistant Sales Manager

Kendall Hyundai

15895 South Dixie Highway
Miami, FL 33157

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3.5

16 Reviews

Overview Reviews (16)

Dealership Experience

8 yrs, 3 mos

Languages Spoken

English

Spanish

3.5

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Vicentina Gonzalez

August 23, 2024

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Employee Rating

Never go to this dealer to do service in my car again in mi life This department is a disaster. I’m go with appointment an after 3 hour I’m ask for my car an nothing is done To manny person back and fo mi life This department is a disaster. I’m go with appointment an after 3 hour I’m ask for my car an nothing is done To manny person back and for talking and do nothing I’m make letters to Hyundai headquarter to complain about this dealer More

by designbyyani1949

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mark Diaz, Rucci Ladouceur

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Aug 28, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 09, 2024

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Employee Rating

Muy excelente buen trato y servicio y el vendedor supo como tratar para el trato como tratar para el trato More

by 561964lazo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 10, 2024 -

Kendall Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kendall Hyundai.

July 26, 2024

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This is my 3rd car at this location. They have made the experience a pleasant one everytime! They have made the experience a pleasant one everytime! More

by John L

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorge Martinez

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Jul 28, 2024 -

Kendall Hyundai responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

June 18, 2024

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Employee Rating

Pieces of xxxx dealer they two two weeks to flush water out my oil and hit my car in the back and did not even want to tell me I will never use this dealer ship they make ur life more complicated out my oil and hit my car in the back and did not even want to tell me I will never use this dealer ship they make ur life more complicated More

by keyshlarodriguez110

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Luis Dominguez, Lazaro Camejo, Roberto De La Barca, Yuliet Rojas, Raudel Fuentes, Mark Diaz, Shawn Powell, Joshua Pallo, Humberto Hernandez Sieza

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Jun 21, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 17, 2024

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Employee Rating

They were able to put the missing screws, but did not fix the oil panel that got damaged.( because it felt , since it had no screws). They patched it up, but it needs to be replaced. They told me to call th the oil panel that got damaged.( because it felt , since it had no screws). They patched it up, but it needs to be replaced. They told me to call the manager and see if he is able to replace the part. More

by yokasta

Verified Customer

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Recommend Dealer

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Jun 21, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 27, 2024

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Employee Rating

Fue muy Excelente el servicio y trató que me dieron en el dia de ayer . dia de ayer . More

by Lisbeth riveron

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Dominguez, Milena Romero

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May 30, 2024 -

Kendall Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Kendall Hyundai!