Victor Hertado
Victor Hertado at Davis Acura

Victor Hertado | Page 11

Service Advisor

Davis Acura

2051 Lincoln Hwy
Langhorne, PA 19047

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4.3
220 Reviews
4.3

220 Reviews

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220 Reviews of Victor Hertado

February 15, 2023

Dealership Rating
Employee Rating

Easy to make an appointment, the men I dealt with were very nice and called and texted me about my car needs. Text when it was finished. Very smooth bosit More

by dtippy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Caphil Sooknanan , Michael Risica

Feb 15, 2023

Davis Acura responded

Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 15, 2023

Dealership Rating
Employee Rating

The service people are very attending, and responsible for the outcome and your satisfaction. If is not up to your standards their will fix it 💯 More

by Dave
Recommend Dealer
Yes

Other Employees Tagged: The service manager is a great individual and make sure that you are satisfied with the service

Feb 15, 2023

Davis Acura responded

Dave, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Davis Acura. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 11, 2023

Dealership Rating
Employee Rating

The staffs are professional, patient and friendly. The services are quick and cost reasonable. The customers are well informed before and after the service More

by LINGJUN.KONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2023

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 11, 2023

Dealership Rating
Employee Rating

always come back to redo the repair. Sick and tired of it . Will not back again More

by Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 15, 2023

Davis Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Steve Pulli Service Manager 215-943-7000 extension 1503

February 10, 2023

Dealership Rating
Employee Rating

Service had been phenomenal since 2002. Even service made errors but always came out with a solutions. Keep up the good work. More

by ZMUFTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates

Feb 12, 2023

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 08, 2023

Dealership Rating
Employee Rating

Fast honest quality service. Quick turnaround time to get a call back and the appointment was able to the scheduled within a week with a loaner available. More

by Tom.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Caphil Sooknanan , Michael Risica

Feb 08, 2023

Davis Acura responded

Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 07, 2023

Dealership Rating
Employee Rating

We noticed a crackling sound coming from the speakers. We called Davis and we were given an appointment the following day. The fixed the problem which was under warranty, washed and vaccuumed out RDX an More

by KATHY.CANTWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates

Feb 08, 2023

Davis Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Davis Acura, we look forward to having you as a valued customer for many years to come! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 06, 2023

Dealership Rating
Employee Rating

Discussed what needed done before performing. No hidden cost. Flexibility with paying back for services. More

by annamedina1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2023

Davis Acura responded

Anna, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Davis Acura to be a positive one. Please don't hesitate to reach out if you need anything else. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

January 31, 2023

Dealership Rating
Employee Rating

Davis acura has competitive pricing,while offering high end customer satisfaction with our last visit for having transmission fluid service. We are always greeted with courtesy and not rushed during our v More

by SCOTTJADEELECTRONICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caphil Sooknanan

Feb 01, 2023

Davis Acura responded

Thanks for sharing about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

January 30, 2023

Dealership Rating
Employee Rating

Always helping me out on anything I need and they’re always providing me with good service; Caphil is my service guy and he’s great. More

by Luis Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Davis Acura responded

Thank you, Luis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Davis Acura. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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