Victoria Olivera | Page 2

We went to Audi Burlington due to their reputation of low pressure sales and extensive inventory Both turned out to be true. Brendan Leary was fantastic and patient and found the car for us quickly We w pressure sales and extensive inventory Both turned out to be true. Brendan Leary was fantastic and patient and found the car for us quickly We went to lunch to think it over and called back and made a great deal Could not be happier More

Helpful 2

Report | Print

I have mixed feelings about this dealership. Pedro, my salesman was excellent. Very attentive and easy to communicate with; whether it was by phone/text or email. He made the whole process smoot Pedro, my salesman was excellent. Very attentive and easy to communicate with; whether it was by phone/text or email. He made the whole process smooth and stress free. While Pedro was excellent, the finance guy (Brendan? younger guy maybe in his 30’s) almost made me walk away from the purchase. Very pushy on buying a $4k warranty on a vehicle with only 63k miles on it. I get that it’s his job to try to sell customers on said warranty but the lengths he was going to were very off putting. He went as far as to say he “didn’t trust used Audi’s”. Unbelievable coming from someone working at an Audi dealership! It instilled zero confidence that the vehicle wouldn’t blow up on me upon leaving the parking lot. Had it not been for Pedro, and my familiarity with Audi’s already, I would have walked out on this purchase and gone somewhere else. More

Helpful 0

Report | Print

Addressed all concerns, very cooperative in the coordination of sale and the staff was first rate. coordination of sale and the staff was first rate. More

Helpful 0

Report | Print

Ali is amazing! He is very professional and knows his domain very well. I highly recommend his services! He is very professional and knows his domain very well. I highly recommend his services! More

Helpful 0

Report | Print

Laris and the whole team at Burlington Audi made our shopping experience streamlined and worries free. From the moment we stepped in the door we were greeted and treated like family. They answered all o shopping experience streamlined and worries free. From the moment we stepped in the door we were greeted and treated like family. They answered all our question and attended to all of our requests. This is the second Audi (One for my wife and now one for my son) we have purchased from them in the last two years and when it comes time to buy another one I know where my family is going to go. More

Helpful 0

Report | Print

Ali was very easy to work with and he was able to find me just what I was looking for! just what I was looking for! More

Helpful 0

Report | Print

Thanh was extremely helpful, knowledgeable and courteous. I enjoyed our interaction very much. He really went out of his way to help me become acquainted with my new Audi. A great experience. I enjoyed our interaction very much. He really went out of his way to help me become acquainted with my new Audi. A great experience. More

Helpful 0

Report | Print

The dealership building and facility itself was top-notch and welcoming from the parking lot to the restrooms --- not surprising for an Audi dealership but still much appreciated! From the initial phone and and welcoming from the parking lot to the restrooms --- not surprising for an Audi dealership but still much appreciated! From the initial phone and e-mail communications from home (and follow-up communications during and even after the delivery to us in Maine, which was an excellent experience!) to the moment we stepped out the door after finalizing the paperwork with Sven (who was engaged and personable and clearly understood our needs), we couldn't have had a better overall experience! Dealing with Matt C. and Victoria O. could not have been any more satisfying and informative and meeting them in person was a pleasure! My hat goes off to Pedro Aponte, the salesperson who greeted us to start the transaction and who took us for our test drive, was just a great experience from start to finish --- he was even able to maintain a smile on his face while putting up with my sense of humor --- we all had some laughs along the way and really had fun with him which really counts for a lot and is important to myself and Julie. Even though we didn't buy an expensive vehicle, we were treated just as if we did --- well done everybody!! Thank you! Norm and Julie More

Helpful 0

Report | Print