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Victoria Sarocco
Victoria Sarocco at Rallye BMW

Victoria Sarocco | Page 31

Business Manager

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
5.0
339 Reviews

Dealership Experience

21 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

5.0

339 Reviews

Write a Review

339 Reviews of Victoria Sarocco

January 16, 2022

Dealership Rating
Employee Rating

The dealer made the whole process of leasing my vehicle simple and easy. My salesperson was excellent. More

by mfams79
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Javier

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Jan 16, 2022

Rallye BMW responded

Here at Rallye BMW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 16, 2022

Dealership Rating
Employee Rating

Efficient with purchase, knowledgeable about the vehicle and helpful with financing options. Friendly sales person and good follow up. More

by smithgoncher
Recommend Dealer
Yes

Other Employees Tagged: Lenard Brechner, Hasan Barakat

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Jan 16, 2022

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2022

Dealership Rating

I was very disappointed with the follow up on the delivery of car and communication to me. I also feel when the car finally gets in the paperwork takes to long and wasn’t ready when I was scheduled More

by rsands
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gabriel Hale, Hasan Barakat

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Jan 23, 2022

Rallye BMW responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 09, 2022

Rallye BMW responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 04, 2022

Dealership Rating
Employee Rating

Excellent service smooth transactions Great support Friendly staff amazing car. Personable staff quick swift purchase More

by V61793
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat , Vito Alami, Bianca

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Jan 04, 2022

Rallye BMW responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Jan 04, 2022

V61793 responded

I love my BMW her name is Legacy

December 23, 2021

Dealership Rating
Employee Rating

Our experience with Your Dealership was Excellent in all Ways. It was easy & a Pleasure!! The whole staff was outstanding. More

by LORRI1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, Dorian Jackson

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Dec 24, 2021

Rallye BMW responded

Lorri, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

Dec 24, 2021

LORRI1111 responded

Dorian Jackson was Perfect!! We were so fortunate to meet wonderful Dorian. Dorian made everything easy, stress free & very comfortable. We recommend Dorian most highly. Victoria is a Master of her Craft & is extraordinary. Thank You for our Amazing Experience.

December 16, 2021

Dealership Rating

Pleasant to deal with. Good follow up. Friendly personable service. Helpful and responsive and good to work with More

by LAURABETHLESMIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Thomsen, Hasan Barakat

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Dec 16, 2021

Rallye BMW responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

December 03, 2021

Dealership Rating
Employee Rating

Mitch and his team are excellent. They made my experience seamless and stress-free. Mitch is an honest salesman who was able to tailor the vehicle to my individual needs. I will be recommending this dealersh More

by SDIMARIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat , Mitchell Levy

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Dec 03, 2021

Rallye BMW responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mitchell and our team here at Rallye BMW.

November 16, 2021

Dealership Rating

Great service. Tom and the manager Chris go out of the way to accommodate your requests. More

by IRENELITSAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bert Vargas, Christopher Blanco, Carlos Nieto

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Nov 16, 2021

Rallye BMW responded

Thank you, Irene! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

November 14, 2021

Dealership Rating

Rallye BMW is a pleasure to work with. This is our second car through them and Rallye always makes it a great experience, from sales to service. More

by NICK.GAVALAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hale, Hasan Barakat

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Nov 14, 2021

Rallye BMW responded

Nick, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 11, 2021

Dealership Rating
Employee Rating

Very professional in both explaining options and helping to execute plan till a successful conclusion More

by MARKRD48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Wachsman, Carlos Nieto

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Nov 11, 2021

Rallye BMW responded

Mark ,Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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