Vik Patel | Page 13
Service Director
Oakbrook Toyota In Westmont
550 East Ogden Ave
Westmont, IL 60559
Dealership Experience
30 yrs, 1 mo
Industry Experience
30 yrs, 1 mo
163 Reviews
Write a Review163 Reviews of Vik Patel
August 20, 2020
I am very pleased with the service you recently performed on both my 2006 RAV4 and then my 2010 RAV4 vehicles. Your service writers do an excellent job of keeping me alerted to the maintenance needs for my v on both my 2006 RAV4 and then my 2010 RAV4 vehicles. Your service writers do an excellent job of keeping me alerted to the maintenance needs for my vehicles. Your mechanics performed the work quickly. They must have done a good job because to-date both vehicles are running just fine. More
Other Employees Tagged: Allen Sizemore, Kevin Tonk
August 13, 2020
Outstanding Customer Service Experience! From the time I walked in the door to the time I picked up my TOYOTA, I was impressed with the customer service professionals Jeff,Mario and Vik are v From the time I walked in the door to the time I picked up my TOYOTA, I was impressed with the customer service professionals Jeff,Mario and Vik are very focused on making he customer feel confident the work will be done right. More
Other Employees Tagged: Jeff,Mario
August 11, 2020
I was in Pennsylvania and got a nail in my tire. I went to the Toyota Dealership to get my tire replaced and service person said that they could not find my extended warranty information. I immediately cal to the Toyota Dealership to get my tire replaced and service person said that they could not find my extended warranty information. I immediately called Oakbrook Toyota and Vik answered the phone. Vik talked me through my benefits and gave me the number in Indiana to call. While I was talking to the service manager in Pennsylvania, Vik called me back saying that he talked to the warranty company in Indiana and they were available to help with my claim. Vik also said that if I needed anything else, to call him back and he will help me. I really appreciated Vik making certain I was taken care of!! More
August 09, 2020
Great service and customer service. Will come back again. 25 words is too many. This review format of 25 words minimum is ridiculous and makes me regret doing it 25 words is too many. This review format of 25 words minimum is ridiculous and makes me regret doing it More
Other Employees Tagged: Brian Gedrimas, Nate McGhee, Leonid Sayenko, John Scambiatterra , Allen Sizemore, Kevin Tonk
July 31, 2020
Bought a used 2012 WRX, engine blew up within 4 days of purchasing, had to have the car towed back to the dealer and Adam failed to reimburse me for the tow, and basically took 0 responsibility for the car purchasing, had to have the car towed back to the dealer and Adam failed to reimburse me for the tow, and basically took 0 responsibility for the car breaking and tried to blame me for "racing" the car. Relieved my refund a week after the car was returned , and I have yet to receive reimbursement for the tow. A complete waste of time and for a first time buyer, this will make me avoid them like the plague. More
Other Employees Tagged: Adam Aldworth, Syed Mustafa, Customer Suppourt
July 21, 2020
This dealership is great they are very courteous and professional they get you in and out of the service department in a timely manner and all the repairs are done very well professional they get you in and out of the service department in a timely manner and all the repairs are done very well More
July 10, 2020
Always good service We have been going to Oakbrook Toyota for the past 17 years. Service write-up personnel have always been great. A good place to buy your next auto We have been going to Oakbrook Toyota for the past 17 years. Service write-up personnel have always been great. A good place to buy your next auto More
Other Employees Tagged: Zubair Karim, Leonid Sayenko, John Scambiatterra , Allen Sizemore, Customer Suppourt
July 09, 2020
Always the best, for the last 20 years! We moved and travel an hour each way for service. Bought our cars there as well! Thanks travel an hour each way for service. Bought our cars there as well! Thanks More
Other Employees Tagged: Leonid Sayenko, John Scambiatterra , Allen Sizemore
July 07, 2020
Pleasant experience As always staff were considerate and helpful. I’ve been buying from Oakbrook Toyota for the past 20 years with no regrets! Would recommend to anyone As always staff were considerate and helpful. I’ve been buying from Oakbrook Toyota for the past 20 years with no regrets! Would recommend to anyone looking for a car. More
Other Employees Tagged: Mo Afzal, Brian Gedrimas , Syed Mustafa, Steve N
July 04, 2020
Long time with Toyota. We have owned several Toyota Cars. I have always experienced good service. I have not had any major issues with this dealership. Family owns Toyot We have owned several Toyota Cars. I have always experienced good service. I have not had any major issues with this dealership. Family owns Toyotas. More
Other Employees Tagged: Kevin Tonk
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